Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Position Brand Protection Analyst ShopClues

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Brand Protection Analyst in the Customer Support department based in Gurugram, your primary responsibility will be to ensure the integrity of our platform by identifying and addressing potential intellectual property infringements, violations, and inappropriate content. By meticulously reviewing product listings, images, and videos, you will play a crucial role in maintaining a safe and welcoming environment for our users. Your key duties will include conducting thorough reviews to identify any trademark, copyright, or patent violations, handling escalations related to brand product listings to minimize legal risks, and proactively monitoring the portal for unauthorized or counterfeit products. You will collaborate with the fraud and content moderation teams to detect and mitigate fraudulent activities, thereby ensuring the security and integrity of our platform for all users. Additionally, you will be responsible for confirming the authenticity of products, ensuring accurate brand and category tagging, and promptly removing non-compliant listings. Your role will also involve monitoring merchant-uploaded content for potential intellectual property violations, maintaining high content quality standards through regular audits, and swiftly addressing any harmful or inappropriate content to enhance the overall user experience. To excel in this role, you will need a Bachelor's degree in a related field and a minimum of 1-3 years of experience as a Brand Analyst, preferably in an e-commerce company. Strong familiarity with global brands across various industries, knowledge of brand management systems and moderation tools, and understanding of global content policies and regulations are essential qualifications. In addition to your educational background and work experience, excellent communication skills, proficiency in MS-Excel and Outlook, the ability to handle sensitive content with maturity, and strong analytical skills will be crucial for success in this role. Your dedication to maintaining high-quality standards, ability to work under pressure in a fast-paced environment, and enthusiasm for mentoring and training new team members will also be highly valued. If you are self-disciplined, energetic, and passionate about staying updated on current affairs, movies, sports, and pop culture, this role offers an exciting opportunity to contribute to our brand protection efforts and ensure a safe and positive user experience on our platform.,

Posted 1 week ago

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Description for Customer Support - Brand Protection Analyst ShopClues

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Brand Protection Analyst in the Customer Support Department at our Gurugram location, you will play a crucial role in ensuring our platform remains free from potential intellectual property infringement or violations and inappropriate content. Your responsibilities will include reviewing product listings, images, and videos to identify any trademark, copyright, or patent violations. You will handle escalations on brand product listings, aiming to reduce legal risks and maintain a safe environment for our users. Your proactive approach will involve conducting sanity checks on the portal to detect infringing, unauthorized, and counterfeit product listings. By utilizing various keywords for each brand and referring to standard operating procedures, you will ensure authentic products are tagged correctly with brands and categories. You will also verify the authorization of products by matching them with the approved list. In collaboration with the fraud and content moderation team, you will identify and mitigate fraudulent activities to maintain a secure platform for all users. By conducting regular audits and providing feedback for continuous improvement, you will uphold high standards of content quality and integrity. Your swift response to harmful or inappropriate content will contribute to a safe and positive user experience. To qualify for this role, you should hold a Bachelor's degree in a related field and have a minimum of 1-3 years of experience as a Brand Analyst, particularly in an e-commerce company. A strong knowledge of global brands and familiarity with brand management systems and moderation tools are essential. Additionally, you should have a good understanding of global content policies and regulations. Excellent communication skills, both written and verbal, are required for effective collaboration with internal teams. Proficiency in MS-Excel and Outlook, along with good analytical skills, will aid you in making informed decisions. Your ability to handle sensitive content, work in a fast-paced environment, and mentor new joiners will be key to your success in this role. A passion for current affairs, movies, sports, and internet surfing will further enhance your suitability for this position.,

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Hiring For Email and Chat Process - Customer Support - Day Shift Tech Mahindra

0.0 - 2.0 years

0 - 3 Lacs

Bengaluru

Work from Office

GREETINGS FROM TECH MAHINDRA......!!!! JOB DESCRIPTION : ON Role: Customer Support Associate - Calls and Email support. Nature of Job: Resolving the queries of the customer via calls, Email and Chat. Qualification: Any Arts and Science and Engineering graduates can apply. Should have good communication in " Hindi and English" . Should have basic knowledge about Customer Support roles and responsibilities. Fixed Day shift and Two days Rotational week off. Work Location: Electronic City Phase 2, Bangalore. Experience: Min 0 months to 2 years. Candidates with minimum of 1 year work experience in email and chat will be an added advantage. UG: Any Graduate PG: Any Postgraduate. IMPORTANT NOTE TO APPLY : IF YOU ARE INTERESTED TO APPLY AND READY TO JOIN IMMEDIATELY - Share your Resume to SACHIN HR - SS00990805@techmahindra.com OR Contact @ 7026010789 (WhatsApp Only)

Posted 1 month ago

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