Spares Parts Executive

Role & responsibilities

1. Maintain optimum spare parts inventory levels.

2. Receive, store, issue, and track spare parts accurately.

3. Process customer orders for spare parts promptly.

4. Handle customer queries related to spare parts availability, prices, and delivery.

5. Coordinate with suppliers/vendors for timely procurement of parts.

6. Prepare purchase orders and related documentation.

7. Maintain updated records in ERP/SAP or inventory management system.

8. Monitor stock movement and generate inventory reports.

9. Coordinate with the service team for parts requirements.

10. Ensure timely dispatch and delivery of parts to customers.

11. Identify and manage slow-moving and obsolete stock.

12. Ensure proper storage and handling of parts to prevent damage.

13. Follow company policies for warranty claims, returns, and replacements.

14. Support cost control by avoiding overstocking and pilferage.

15. Report to the Aftersales Manager and update on stock status regularly.

Preferred candidate profile

• Education:

  Diploma or Bachelors degree (Mechanical / Automobile / Industrial Engineering preferred).

• Experience:

  2–4 years of experience in spare parts management, aftersales support, or warehouse/inventory roles (preferably in automotive, machinery, or equipment industries).

• Technical Skills:

• Knowledge of spare parts catalogues, part numbers, and basic technical specifications.
  
• Familiarity with ERP/SAP or inventory management systems.
  
• Good MS Excel and reporting skills.
  

• Soft Skills:

• Strong communication and customer handling skills.
  
• Good negotiation and vendor coordination abilities.
  
• Problem-solving mindset and attention to detail.
  

• Other Requirements:

• Knowledge of stock control, ordering, and logistics processes.
  
• Ability to work independently and in coordination with service and sales teams.
  
• Willingness to visit suppliers/customers if require