3 Spa Manager Jobs

Role & responsibilities: Primary Purpose As the Head of SPA and Wellness, you will be responsible for overseeing all aspects of our spa and wellness facilities, ensuring exceptional service delivery and guest satisfaction. You will lead a team of skilled professionals dedicated to providing rejuvenating experiences that align with our resort's commitment to luxury and relaxation. Major skills and accountabilities of position (4-6 major accountabilities) 1. Exceptional Upselling, negotiation and relationship building skills. 2. Base promotional and staffing decisions on service revenue per minute and per hour. 3. Current knowledge of treatments, and ensure all treatments comply with current legislation and company standards. Duties and Responsibilities 1. Responsible for the Training of Spa Therapists and Spa Receptionist according to their Training Need. 2. Responsible in handling Spa & Wellness operations & sales. 3. Responsible for taking monthly inventories and report submission. 4. Responsible for generating revenue report on daily and monthly basis. 5. Responsible for upselling the Spa & Salon treatment by meeting guests during check-in/ breakfast. 6. Responsible for upselling spa treatments from Spa Desk during busy operations. 7. Responsible for achieving sales targets as assigned on monthly basis. 8. Coordinate and design different strategies and programs to boost SPA & Wellness sales. 9. Project and maintain acceptable payroll commitments. 10. Use financial plans for spotting trends, measuring productivity and monitoring progress. 11. Implement opportunities for managing operational costs and boosting the bottom line. 12. Develop procedures for accurate inventory control and monitoring. 13. Implement full SPA & Wellness product and service purchasing standards and ensure compliance. 14. Administer staff and client scheduling for maximum revenue generation and profitability. 15. Develop SPA & Wellnesss Marketing Strategy and ensure a consistent image is being portrayed. 16. Develop and maintain gracious and efficient front desk procedures. 17. Maintain and update all necessary internal and external signage. 18. Create ongoing in-house promotions and activities to stimulate sales, staff and customers. 19. Guide business decisions by staying on top of SPA & Wellness industry trends. 20. Consistently develop and grow retail sales through training, tools and monitoring. 21. Ensure the SPA & Wellness is always staged for maximum buyer impact. 22. Anticipate, identify and ensure customer needs are being met in the best possible way. 23. Monitor customer satisfaction with surveys, focus groups and comment cards. 24. Develop and deliver credible, competitive, value-plus service to the customer. 25. Uphold gracious front desk procedures in the booking and handling of customers. 26. Maintain fresh, effective programs to consistently retain and grow customer base. 27. Develop and maintain compensation guidelines for customer complaint handling. 28. Implement ongoing skills training to ensure service standards are being upheld. . 29. Perform staff evaluation reports with proposed action plans. 30. Effectively administer and monitor staff scheduling procedure. 31. Demonstrate an exceptional level of professionalism for the staff to emulate. 32. Create a motivating environment of sincerity, warmth and fun for staff and guests. 33. Maintain an up to date version of the SPA & Wellness procedure manual and ensure compliance. 34. Hold regular staff meetings to keep staff up to date on all aspects of the Spas operation. 35. Ensure equipment is maintained in good working order. Candidate: preferably from a 5 star background

The Spa Manager is a key leadership position responsible for overseeing daily operations of Nyasa Wellness. You will ensure seamless service delivery, uphold exceptional guest experience, manage a team of therapists and support staff, and drive the spas operational and financial performance. You will also play a vital role in supporting the well-being, development, and training of your team. Key Responsibilities Operational Management Oversee daily spa operations, including therapy rooms, reception, scheduling, inventory, and guest flow Maintain high standards of hygiene, safety, and cleanliness across all areas of the spa Monitor and manage bookings, guest preferences, and feedback to ensure personalised service delivery Minimum 5 years’ experience in spa operations, with at least 2 years in a managerial/supervisory role Graduate or diploma in hospitality/spa management or wellness-related field Strong interpersonal and team management skills Knowledge of spa treatments and products; certification in massage therapy or wellness practices is a bonus Fluent in English, Hindi, and Marathi (preferred) Computer proficiency (booking systems, inventory management, reporting tools) Warm, intuitive, grounded approach to service and people management

We Hiring for various profiles for reputed Spa /Salon/ Gym Brand Clinic / Salon Manager Spa Manager Spa Therapist Gym Manager / Asst Mgr JD As per profile assigned High standard of service and Customer service Any relevant duties . Required Candidate profile HSC/ Graduate/ Diploma presentable with good comm skills and prior exp in similar role and industry. Rotational day shift and Team Player.