2.0 - 3.0 years

3 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Responsible for managing the day to day activities of the franchise Responsible to achieve daily / weekly / monthly targets as specified by the BM. Ensure PCP Pre Counseling Preparedness Maintain & follow grooming standards as specified in the SOP Manual. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual. Responsible to handle enquiries through - Walkin, Telephonic, Email, City PSA & Travel Agents. Ensure that customer is provided with complete details pertaining to the product & cost. Responsible for relationship building and servicing the city PSA & TAs. To maintain query turn around time as per SOP Initiate telesales calls for follow ups & closure of sales bookings Responsible to coordinate with service team for post sale process. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction Adhere to company policy and systems

Posted 3 days ago

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