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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Credit Risk Analyst working on behalf of one of the world's largest credit bureaus, you will be part of a dynamic team dedicated to supporting customer credit strategies and enhancing the overall customer experience. You will collaborate with the analytical team to develop and implement retention-focused campaigns, utilizing data insights to optimize campaign performance. Your role will involve performing segmentation analysis to identify high-value customer groups and tailor strategies accordingly to boost engagement. It will be essential to ensure that all strategies adhere to regulations and internal policies, mitigating risks related to credit, complaints, and financial outcomes. Monitoring campaign performance and preparing reports to evaluate their impact on customer behavior, retention, and financial performance will also be part of your day-to-day responsibilities. In this role, staying updated on industry trends and customer behavior will be crucial in order to propose innovative solutions that enhance processes and optimize customer initiatives. Your skills and experience should ideally include a background in working across credit cards, strong coding abilities in languages such as Python or SQL, experience in building Management Information (MI), and developing credit risk strategy. Additionally, proficiency in data presentation and visualization, a degree in a STEM subject, and excellent written and verbal communication skills are key attributes that will contribute to your success in this role.,

Posted 3 days ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The main purpose of this position is to maintain a good relationship with customers by providing pre-sales and post-sales technical support to Key Accounts & Preferred Account (KA & PA). This includes offering technical consulting, problem-solving, supporting Proof of Concept (PoC), Factory Acceptance Test (FAT), and product testing. Additionally, providing technical training and on-site seminars to customers and supporting any additional tasks required by the supervisor to achieve strategic objectives. The major areas of responsibility for this position include: 1. Working closely with the CSM/RSM/BDM/KAM to provide technical support and solutions for KA & PA. This involves responding to requests for proposal, resolving customer applications using technical expertise, and ensuring customer satisfaction. 2. Supporting projects in the pre-sales stage by studying and analyzing tender documents, proposing suitable solutions, and executing Proof of Concept (PoC) and Factory Acceptance Test (FAT) for Moxas channels and end customers. This also includes supporting pre-sales activities such as seminars, customer visits, and exhibitions to present product features and value propositions. 3. Providing internal and external technical training to either Moxa colleagues or customers. 4. Handling additional assignments or projects on demand as required by the supervisor to achieve strategic objectives. Minimum job requirements for this position include fluency in the English language, a college degree in Engineering or a related field, at least 3 years of working experience with network products, familiarity with network technologies such as VLAN, RSTP, IGMP, NAT, VPN, and Routing Function, and preference for certifications like CCNA, CCNP, or above.,

Posted 6 days ago

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Client Engagement Manager at our company in Hyderabad, you will play a crucial role in developing and maintaining long-term relationships with our global clients. Your responsibilities will include identifying business opportunities, managing project sales, and ensuring that our clients receive strategic value that aligns with their goals. Collaborating closely with Directors, Project Managers, and cross-functional teams is essential to ensure client satisfaction and business success. Your main responsibilities will include building strong relationships with assigned client accounts, acting as the internal advocate for clients, and understanding their business goals, technology landscape, and industry trends to provide value-added solutions. You will also be responsible for fostering long-term client engagement through proactive communication and creative relationship-building strategies. In addition, you will be required to identify opportunities for business growth within client accounts, create accurate project quotes, and draft Scope of Work (SoW) documents. Your role will involve driving project coordination with delivery and leadership teams to ensure successful project outcomes. As part of operational excellence, you will need to coordinate with cross-functional teams to troubleshoot client issues and deliver seamless service. You must proactively mitigate risks, de-escalate challenging client situations, and research and propose tailored solutions that align with client needs and our company's capabilities. You will also serve as an escalation point for any client grievances or delivery concerns. To be successful in this role, you should have a minimum of 5+ years of experience in managing global client relationships, with at least 2 years of experience in the IT industry. An MBA degree is mandatory, along with proven project management experience. Excellent verbal and written communication skills are essential, as well as confidence in handling complex or challenging customer conversations. You should also have the ability to work effectively with senior business stakeholders and decision-makers, be a quick learner with a process-driven mindset, and possess strong team collaboration skills.,

Posted 1 week ago

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1.0 - 10.0 years

0 Lacs

chennai, tamil nadu

On-site

The role requires someone with more than 10 years of experience in field sales of any product in the B2B space. You will be responsible for developing a client base and selling all Ricoh products and solutions, including Copiers, Printers, Multi-Functional Devices, Software Solutions & Managed Print Services (MPS). Candidates with prior experience in companies such as Ricoh, Canon, Xerox, Konica Minolta, Wep & HP are preferred. Your main responsibilities will include creating opportunities for Managed Print Services (MPS). You will need to create a sales plan for existing accounts and identify potential accounts in different verticals within the assigned region. It will be your responsibility to plan and strategize to penetrate listed accounts, find new accounts, establish connections with key stakeholders, and build relationships. You are expected to reach out to new accounts to understand their organization, existing office imaging infrastructure, document management solutions, and current or upcoming needs where Ricoh's products and services can be positioned. Generating prospects and maintaining a healthy sales funnel to meet the assigned sales plan is crucial. You will need to propose solutions to new accounts within the region for their office imaging needs, including both hardware and solutions. Ensuring customer service and satisfaction as per the client's expectations, building brand loyalty, and identifying opportunities for other businesses like IT Hardware/Software solutions are key aspects of the role. You will also support in the execution of orders received and be accountable for project management and transition management in the account. Additionally, supporting outstanding collection and addressing any compliance needs arising from the MPS contract signed with the account will be part of your responsibilities. Effective communication skills are essential for this role. You should be able to convey thoughts and ideas by listening first and ensuring that the concerned person or group has grasped the core message. Having a consistent record of achieving results, being accountable towards assigned goals, displaying eagerness to learn and develop oneself, and demonstrating customer focus by delighting customers to create valuable professional relationships leading to additional business opportunities are qualities that are highly valued for this position. This is a full-time job with a day shift schedule based in Chennai, Tamil Nadu. Reliability in commuting or planning to relocate before starting work is preferred. Experience in Managed Print Services Sales for at least 1 year is preferred.,

Posted 2 weeks ago

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