Site Director

"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."

Who we are

At Sodexo, we offer 100+ service solutions across diverse sectorscorporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work environment empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a jobit’s a chance to be part of something bigger.

Join us and act with purpose every day!

About the Role

Ensuring seamless and efficient operations across all integrated facilities management (IFM) services at the assigned site, with a focus on client satisfaction, operational excellence, and profitability. The Site Director will be responsible for overseeing the service lines, ensuring adherence to standards and contract terms.

Key Responsibilities

Technical Expertise

- Oversee all integrated facilities management (IFM) services within a manufacturing plant environment

- Manage a large team of 200+ employees and ensuring seamless service delivery

ensuring adherence to client terms and conditions, conducting operational audits, optimizing service delivery strategies, managing in-house teams and external vendor relationships, monitoring SLAs, and overseeing contract negotiations and renewals.

Organic Growth and Profitability

- Sustain and build the profitability of site through timely analysis of reports and provide solutions to counter any discrepancies

- Apprise the management of any serious reversal or threat to the operations on time

- Meet the sales and profit targets of site

Debtors Management

- Ensure that the data required for the raising of invoices is sent to the accounts department on time

- Strictly enforce timely collection of the invoiced amounts from the client as per the agreed terms and conditions

- Keep track of invoice in site

Manpower Management and Training

- Promote a healthy and teamwork-oriented atmosphere in site

- Prepare a manpower budget as per the growth in the operations

- Identify the training needs of his team and assist in the development of modules to address the same

- Ensure that site is at their optimum staff strength

- Ensure that all the HR processes and staff welfare activities are implemented and carried out in site

Communication and Client Retention

- Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same

- Ensure that the branding policy is rolled out and followed as per the specifications

- Ensure 100% client retention

- Timely addressal of all issues with pertaining to the client and the operations

Cost Management

- Coordinate with the Purchase department to understand and forecast the cost trends and revisions

- Develop suitable operational strategies to address increase in costs

- Analyze the operational cost centers and provide solutions to increase the efficiencies in site

Legal Compliances

- Co-ordinate with the HR, SEQ and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained at site

- Systems Implementation and Process Management

- Ensure that all the systems and processes are implemented and followed as per the company policy

- Responsible for following up on the effectiveness of each process and provide details on alterations to be made to the same

Safety, Environment & Quality (SEQ)

- Co-ordinate with the SEQ team to implement the policy and process

- Ensure that all incidents pertaining to SEQ are reported to the concerned teams on time

- Timely communication of all possible on site SEQ hazards to the concerned department

Contract Renegotiation and Rate Renewal

- Responsible for the timely renegotiation of the existing contracts along with rate renewals

- Ensure that all the sites in the state are operating with valid and up-to-date agreements

Qualifications:

- Graduate under 10+2+3 scheme
- 12 years + experience in managing food, housekeeping and engineering experience

Why SODEXO:

• Healthy Work-Life Balance

• Leadership Development

• Global Career Opportunities

• Cross-Functional Collaboration

• Inclusive Culture

• Competitive Compensation

• Comprehensive Health & Wellness Benefits