10 Sims Jobs

At Eseye, we empower businesses to embrace IoT without limits. IoT technology is transforming our world, and our pioneering technology allows businesses to overcome the complexity of IoT deployment. We help them develop, deploy, and manage IoT projects without the fear of making mistakes. With the support of our unique AnyNet Secure SIM technology, Connectivity Management Platform, and a strong partner ecosystem, we assist more than 2,000 customers globally in seamlessly connecting devices across 190 countries, agnostic to over 700 available global networks. As Eseye experiences substantial growth, we are in need of experienced customer support engineers capable of performing detailed analysis and providing a customer-centric interface. In this role, you will own reported incidents, advocate on the customers" behalf, and escalate issues when necessary. Your primary responsibility will be to facilitate swift resolutions using defined processes, identify complex problems for escalation, and minimize customer business outage. This role is based in our Noida office and reports to the India Team Manager and Global Service Desk Manager based in the UK. Key Responsibilities: - Take ownership of incidents reported by customers at our service desk interfaces and deliver on agreed SLAs. - Provide triage based on defined procedures and technical escalation for incidents reported by Eseye customers. - Collaborate with service deployment and customer success teams to ensure a positive customer experience until incident resolution. - Manage incident escalations and ensure compliance with the Information Security Management System (ISO27001). - Maintain a knowledge base documenting customer requirements to enhance customer experience and relations globally. - Monitor automated alerts and escalate issues to appropriate systems and operations teams, including out-of-hours on-call teams. Essential Skills: - Approximately one year of experience in a Service Desk field, preferably in desktop support. - Basic understanding of GSM, GPRS, LTE, and SIMs. - Handling incoming queries and help requests from end users via email or phone. - Monitoring alerts on Nagios and escalating critical alerts to on-call support. - Managing SLAs of tickets, prioritizing critical tickets, and escalating high-priority tickets to the appropriate team for quick resolution. - Applying skills to resolve GSM/LTE-related trouble tickets at the service desk. - Ensuring timely incident resolution or escalation and providing progress updates to end users. - Excellent written and verbal communication skills, with the ability to articulate complex matters. - Proficiency in key applications within the Microsoft Office suite, especially Excel. - Ability to identify problems, escalate complex situations, and deliver a high level of customer service.,

Key Responsibilities Manage all aspects of Customs compliance . File and manage ICGR and EOU compliances. Handle RODTEP return filings and ensure timely tracking and follow-ups. Maintain compliance trackers across multiple entities. Possess working knowledge of Customs and DGFT laws . Operate efficiently with EDPMS and eBRC systems. Maintain and reconcile export registers with GST filings . Follow up to maximise Drawback , RODTEP , and IGST refunds. Handle documentation for Customs Duty exemptions (e.g., FTA-related). Use ICEGATE and DGFT portals for downloading reports and making amendments. Ensure documentation and compliance in all import/export operations. What We're Looking For Graduate with 5+ years of experience in EXIM and Customs compliance. Proficient in SIMS and NFMIMS certificates. Strong skills in MS Excel, Word, and PowerPoint . Fluency in Hindi (spoken, written, and reading) is preferred. Attention to detail and ability to work under pressure . Candidate should be based in or open to relocating to Bangalore . How to Apply Send your resume to : recruiter4.spbcgroup@gmail.com or whatsapp on 9215128588

Oversee and ensure adherence to all Customs compliance requirements . File and manage ICGR and EOU compliances efficiently. Handle RODTEP return filings , with timely tracking and follow-ups. Maintain compliance trackers for multiple business units. Demonstrate working knowledge of Customs and DGFT regulations . Operate systems such as EDPMS and eBRC effectively. Reconcile export registers with GST filings regularly. Maximize refunds through follow-ups on Drawback, RODTEP, and IGST . Prepare documentation for Customs Duty exemptions (e.g., FTA benefits). Use ICEGATE and DGFT portals for reporting, amendments, and data retrieval. Ensure accurate documentation for all import/export activities . Candidate Requirements Graduate with 5+ years of experience in EXIM and Customs compliance. Proficiency in handling SIMS and NFMIMS certificates . Advanced user of MS Excel , along with working knowledge of Word and PowerPoint . Fluency in Hindi (spoken, written, and reading) is an added advantage. Strong attention to detail, organizational skills, and ability to work under pressure. Must be located in or willing to relocate to Bangalore . How to Apply Send your resume to : recruiter4.spbcgroup@gmail.com or whatsapp on 9215128588

Key Responsibilities Ensure full compliance with Customs regulations . Handle ICGR and EOU compliance filing and follow-up. Manage RODTEP return filings and refund tracking. Maintain compliance and export trackers across business units. Operate EDPMS and eBRC systems efficiently. Reconcile export registers with GST filings . Follow up for Drawback, RODTEP, and IGST refunds. Prepare documentation for Customs Duty exemptions (e.g., under trade agreements). Use ICEGATE and DGFT portals for reporting and corrections. Ensure documentation accuracy for all import/export operations . Candidate Profile Graduate with 5+ years of relevant experience in EXIM and compliance. Well-versed in SIMS and NFMIMS certification processes . Proficient in MS Excel, Word, and PowerPoint . Knowledge of Customs and DGFT rules is essential. Fluency in Hindi (spoken and written) is a plus. Must be based in or open to relocating to Bangalore . How to Apply Send your resume to : recruiter4.spbcgroup@gmail.com or on 9215128588

Job Title: EXIM & Customs Compliance Specialist Location: Bangalore Experience Required: 5+ years Employment Type: Full-time Job Description We are seeking a detail-oriented and experienced professional to manage customs and foreign trade compliance, supporting all aspects of export-import operations across multiple business units. Key Responsibilities Ensure compliance with Indian Customs regulations. Manage ICGR and EOU-related filings. File and track RODTEP returns. Maintain export-import compliance trackers. Work with DGFT and Customs frameworks. Use EDPMS and eBRC systems for documentation and reconciliation. Align export registers with GST records. Follow up on export incentives including Drawback, RODTEP, and IGST refunds. Prepare documentation for Customs Duty exemptions. Use official portals for data submission and compliance (DGFT, ICEGATE, etc.). Maintain full documentation for import/export transactions. Candidate Requirements Graduate with minimum 5 years of experience in EXIM operations and customs compliance. Familiar with SIMS and NFMIMS certification workflows. Proficient in MS Excel, Word, and PowerPoint. Working knowledge of Indian trade and customs regulations. Fluency in Hindi is a plus. Should be based in or open to relocating to Bangalore. How to Apply Submit your updated resume directly to recruiter4.spbcgroup@gmail.com

JD Manage Breakdown calls in the assigned territory for the MIF. Acquire after Service Contract such as CMC & AMC in the assigned territory. Ensure proper updating of service records on SIMS/CRM by the regional service team. Adhoc work given by HOD.

• Atleast 5+ years of experience in Identity Access Management with PeopleSoft Integration skills • Proficient in SIMS and PIMS and with development ore integration work around access management. • Good experience in PeopleSoft HCM, Security and Infrastructure concepts and processes.

Rosetta is a translation system which provides high-quality, real time translations on MessageUs (MU) channel and enables Amazon Customer Service to resolve customers issues regardless of the language of the CSA or the customer. With Rosetta, Amazon can help customers in multiple regions solve their problems (vs. only supporting customers in the regions where a CSAs language is spoken), especially during peak or unforeseen periods when CSAs who speak the customer s language may not be available. Rosetta is a collection of core capabilities, which include components such as custom Translation Memory (TM), Machine Translation (MT), and Machine Learning (ML). It is also an integrated experience, with translation functionality embedded in MU interfaces, and with customizable product add-ons such as Rosetta Translate, Sentence Recommender (SR) and RosaLISA. In the Consumer Vertical, Rosetta is enabled for the EU, NA and APAC regions, covering 10+ stores (DE, FR, IT, ES, SE, NL, TR, JP, CA(French), US(Spanish), BR) supporting Message Us channel, while reducing email-Rosetta contribution; as email is a deprecating channel. The Rosetta Language Specialist (LS) team serves as the bridge between those involved in Rosetta tool development and those using Rosetta tool. We identify translation errors through weekly audits and help mitigate its immediate impact through short-term fixes on Rosetta tool users in CS Rosetta Operations. We escalate these errors to the development team for long term correction and tool improvement. Additionally, we also coach Rosetta CSAs on the basis of audits to improve their soft skills, and share flyers for awareness on various Rosetta tool limitations and cultural knowledge to help CSAs work effectively with Rosetta. Our team currently supports DE, FR, IT, ES, JP, NA(ES), CA(FR), and BR Rosetta stores. We support CS Rosetta Operations in delivering above the bar service to our customers while using Rosetta. Contact us for LS support through our SIMs for: Mining and analysis requests Culture and communication training requests Rosetta specific content creation requests Deep dives on Rosetta translation quality impact Other ad-hoc requests Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma. Graduate degree in any discipline Proficient in French and English. Candidate must demonstrate language proficiency in all the following writing, reading and comprehension. Required language level: C1/C2/Advanced Diploma.

Role & responsibilities Industry: Telecommunication/Electronics Qualification : Bachelors degree in business international trade, or related field (Masters degree will be preferable) Requirements : (Skills, Knowledge, Special Attributes, Mobility): Experience : 5+ years experience in import/export operations or a similar role In-depth knowledge of import/export regulations and compliance requirements. Excellent negotiation and communication skills. Good knowledge of LC and FC shipments via air, ocean and express services. Complete knowledge of INCO terms Strong organizational and time management skills. Ability to work independently and with a team. Working knowledge of Oracle/SAP or a similar enterprise resource planning (ERP) system What the role entails (Key Responsibilities): Understand and comply with all laws and regulations governing the import/export of goods in the country. Maintain up-to-date knowledge of tariffs, quotas, and other restrictions that may affect the company’s ability to import/export goods. Develop and implement strategies to minimize the impact of these restrictions on the company. Negotiate with government officials to obtain import/export licenses and permits as needed Work with freight forwarders, customs brokers, and other third parties to ensure that shipments are processed smoothly and in compliance with all laws and regulations. Prepare and submit required documentation to government agencies in a timely and accurate manner. Monitor shipments to ensure that they are delivered in a timely and efficient manner. Resolve any issues that may arise during the course of shipment. Keep abreast of developments in the import/export industry and identify new opportunities for the company. Develop and maintain relationships with key suppliers, customers, and other stakeholders. Manage the import/export department budget and keep costs under control. Supervise the work of import/export staff and provide guidance and direction as needed.

1. Coordination 2. Import documentation 3. Delivery order 4. Important registration 5. Operation 6. Notification 7. ICE GATE 8. Custom notification 9. HS code 10. Compliances