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2.0 - 6.0 years

0 Lacs

delhi

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, offering a place where you can grow, belong, and thrive. Your career here is about believing in yourself, seizing new opportunities and challenges, expanding skills, and expertise in your current role while preparing for future advancements. Encouraged to take every opportunity to further your career within the great global team. The Security Managed Services Engineer (L1) is an entry-level engineering role responsible for providing a managed service to clients to ensure operational Firewall infrastructure. The role involves proactively identifying, investigating, and routing incidents to the correct resolver group. The primary objective is to ensure zero missed service level agreement (SLA) conditions, focusing on first-line support for standard and low complexity incidents and service requests. Additionally, the Security Managed Services Engineer (L1) may contribute to project work as needed. **What you'll be doing:** **Academic Qualifications and Certifications:** - BE/BTech in Electronics/EC/EE/CS/IT Engineering - At least one security certification such as CCNA Security, CCSA, CEH, CompTIA **Required Experience:** - Minimum 2 years of experience in handling security-related products & services, preferably SIEM solution. - Adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR, and other security devices. - Construction of SIEM content required for Content Outputs. - Knowledge of packet level analysis, networking protocols, technologies, and network security. - Sound analytical and troubleshooting skills. **Key Responsibilities:** - Monitor client infrastructure and solutions, identifying problems and errors before or when they occur. - Investigate first-line incidents, identifying root causes. - Provide telephonic or chat support to clients. - Schedule maintenance activity windows for patching and configuration changes. - Follow required handover procedures for shift changes. - Report and escalate incidents as necessary. - Ensure efficient resolution of incidents and requests, update knowledge articles, identify optimization opportunities, and contribute to project work as required. - Implement and deliver Disaster Recovery functions and tests. - Perform any other related task as required. **Workplace type:** On-site Working **Equal Opportunity Employer**,

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7.0 - 12.0 years

18 - 33 Lacs

Mumbai

Work from Office

Cyber Defense Governance & Compliance Develop and maintain cyber defense governance frameworks, ensuring alignment with industry standards like NIST, ISO 27001, and regulatory mandates. Establish and enforce policies, procedures, and risk management guidelines for security operations. Conduct regular governance audits to assess cybersecurity effectiveness and compliance adherence. Security Metrics & Executive Reporting Design and manage cybersecurity Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) to measure operational effectiveness. Generate Cyber Defense MIS reports, dashboards, and executive summaries for leadership and regulatory bodies. Provide actionable insights from security metrics, ensuring data-driven decision-making in cyber defense operations. Threat Intelligence & Risk Management Oversee integration of threat intelligence insights into governance frameworks to enhance risk mitigation strategies. Conduct risk assessments based on emerging threats, attack trends, and compliance gaps. Collaborate with security teams to refine incident classification models, response SLAs, and governance workflows. Cyber Incident & Crisis Reporting Establish standardized incident reporting protocols, ensuring compliance with regulatory requirements. Lead post-incident root cause analysis (RCA) and governance-driven improvement initiatives. Develop structured processes for incident escalation tracking, remediation follow-ups, and reporting accuracy. Process Governance & Operational Excellence Define and optimize cyber defense operational workflows, ensuring consistency in threat monitoring and response. Conduct SOC maturity assessments and provide governance recommendations to improve security posture. Enhance alignment between cyber defense strategies and business risk management goals. Cyber Awareness & Compliance Training Develop and execute cybersecurity training programs for risk, compliance, and executive teams. Conduct tabletop exercises and simulated security drills to improve organizational response readiness. Ensure continuous improvement in security awareness initiatives across stakeholders. Stakeholder & Regulatory Engagement Act as the primary liaison between cybersecurity teams, risk management, compliance, and executive leadership. Represent cyber defense operations in audit meetings, regulatory discussions, and board-level reporting sessions. Stay updated with evolving cybersecurity laws, frameworks, and global compliance requirements.

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