E-commerce Operations Executive House Of Niav

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

The role involves handling various aspects related to order dispatch management, inventory and stock control, courier and logistics handling, procurement and supplies, operations and issue resolution, as well as team coordination in a dynamic work environment. You will be responsible for managing the end-to-end dispatch process, which includes labeling, courier bookings, delivery coordination, and tracking. Effective coordination with vendors to ensure timely and accurate dispatches is crucial for this role. Monitoring and maintaining inventory levels across all SKUs, estimating restock requirements, and planning replenishment accordingly will be part of your key responsibilities. Maintaining clear records of stock movement and storage is essential for efficient inventory management. Handling courier-related issues such as weight discrepancies, pickup delays, return QC mismatches, and delivery exceptions will be a core part of your daily tasks. You will also be required to liaise with courier partners to ensure smooth operations and timely deliveries. Managing procurement of packaging materials and other recurring warehouse essentials, as well as coordinating with suppliers for timely delivery of repeat purchase items and packaging stock, will be an integral part of your role. Addressing and resolving daily operational challenges across dispatch and warehouse functions, and providing on-ground solutions to logistics and supply chain bottlenecks will be key responsibilities. You will need to ensure seamless operations to meet daily dispatch targets. Assisting in basic labour hiring and workforce coordination, managing work schedules, and ensuring manpower availability for daily dispatch targets will also be part of your role. The ideal candidate should be well-versed with platforms like Shopify and Shiprocket. Preferred experience in a Direct-to-Consumer (D2C) clothing brand is desirable. Salary offered for this position is 18,000 INR. Female candidates are preferred for this role.,

Posted 1 week ago

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Assistant Manager OR Manager B2C Sales (Strategic & Mid-Tail Clients) Shadowfax Technologies

5.0 - 10.0 years

10 - 15 Lacs

Gurugram, Bengaluru

Work from Office

Job Title: Assistant Manager / Manager B2C Sales | Strategic & Mid-Tail Clients | Logistics / E-commerce We are looking to hire experienced Sales professionals to drive B2C client acquisition for our Large Strategic and Mid-Tail client segment (100–200+ daily order volume). This is a high-ownership, target-driven sales role requiring deep industry understanding, relationship building, and solution selling. You will be responsible for identifying, pitching, onboarding, and scaling key logistics clients across e-commerce, D2C, retail, and distribution channels. Company: Shadowfax Technologies Pvt. Ltd. Notice Period: Immediate Joiners / 30 Days preferred Location: Delhi NCR / Bangalore Qualifications: Graduate/Postgraduate in Business, Sales, Supply Chain or relevant fields 5–6 years of sales experience in logistics / supply chain / e-commerce industry Proven record of achieving sales targets in B2C or Express Delivery segments Key Skills & Competencies: Strong experience in B2C logistics sales / supply chain acquisition Domain knowledge of logistics pricing, SLAs, e-commerce fulfillment, etc. Proven negotiation & closure experience with medium to large clients Relationship building with client CXOs & Ops Heads Target orientation, self-motivated, and growth mindset Good command of Excel & analytical tools is a plus Key Responsibilities: Own end-to-end sales acquisition for high-potential B2C clients (Strategic + Mid-Tail) Pitch logistics solutions across First-Mile, Last-Mile, Reverse Logistics, etc. Prospect and build a strong pipeline via cold calling, referrals, LinkedIn, etc. Handle C-level conversations and pitch value-added solutions Collaborate with Operations, Tech, and Finance to close deals & enable onboarding Drive account activation, ramp-up, and transition to KAM Conduct market mapping and benchmark pricing, volume, and margin potential Track client performance and initiate resolution for growth bottlenecks Work closely with Business Heads & cross-functional teams to meet revenue goals

Posted 1 month ago

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