5 Shift Jobs

urgently required candidates for international BPO for Mohali location. Graduate/undergraduate both required Must have Excellent communication skills. Salary - 23k-32k CTC Free Placement.........No charges Call now callMr.Sumit sharma 87082 00679 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. min qualification 12th,all graduate and post graduate are eligible. cal Ms.Ms.Neha 98770 25329 Mr.Sumit 87082 00679

Designation - Shift Manager - Production Operation Company - Leading MNC Glass Mfg. Company Job Location - Gujarat Qualification - B.E./ B.Tech. - any stream Experience - 9yr. to 15yrs. Total Openings - 3 Nos. share with your friends. Required Candidate profile Candidate with Glass Industry experience can apply - Current / previous Other industry experience will not be consider out station candidate must be ready relocation Only Glass Company experience

Roles and Responsibilities Handle inbound calls from customers, resolve their queries, and provide excellent customer service. Collect data on call quality, customer interactions, and performance metrics using MIS tools. Make outbound calls to customers for sales promotion, product updates, and feedback collection. Perform fuel tracking and ambulance services scheduling as required by the company. Work on rotational shifts with flexibility to adapt to changing business needs. Male candidates preferred Benefits In-house call center of Company On Company's payroll No targets Very close from Prabhadevi / Parel Station

Role & responsibilities Directly responsible for 2 to 3 Team Leads who will internal see 25 to 30 editors Ensure implementation of quality producers. This includes roll out of new procedures, keeping the team updated on client specifications Collaborate with other departments regarding policies and procedures Involvement in QA research and feedback. Channeling internally and externally through: timely follow-up with individuals or/ and the team to ensure the issue at hand is fully addressed and understood Suggest corrective and preventive actions Analyzing error trends and using the data to ensure the targeted group has received the required refresher/training o To improve the overall quality of deliverables by the team and come up with initiatives that increase overall quality and productivity • Identify areas of improvement in team by: o Regularly review and analyze error trends and other quality issues and implement corrective and preventive solutions o Regularly review the QC procedures they are up to date o Improve efficiency o Encourage and implement automation • Ensure the team is updated on the latest software updates and collaborate with the Process Lead/SME to suggest improvements • Represent the QC team in relevant meetings and calls • Team metrics and data organization: o To maintain the teams metrics and present them at monthly performance reviews o Ensure this data is used to display current performance and to ensure adequate capacity for projected volumes o To share this data with team management and the team to improve overall performance • Training and Documentation: Work with trainers and documentation representatives and management: o Organize the training plan for new recruits o Schedule refresher training for the team o Ensure all QC documentations are up to date o Assess documents on a quarterly basis to ensure they are in accordance with Deluxe, client and department expectation • Enforcement: o Ensure all relevant trackers are accurately updated by the team o Ensure that Team Leads are accurate and prompt with their task o To also ensure that established procedures are followed by the team and enforced regularly by the Team Leads • Be involved in business continuity and succession planning, ensuring the next generation of leaders are well groomed, think and act in the desire fashion: o To chart out team members growth in the company, along with Team Leads and managers, and plan for future growth and numbers, promotions, etc, and groom them in accordance with this plan o Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop o Monitor how Team Leads plan their tasks and provide guidance on delegation of tasks and grooming, when required • To ensure smooth and effective communication within the team • Maintain discipline within the team with respect to schedule adherence • To motivate the team and ensure high morale. Work with Leads, managers, and HR, to assure employee engagement are heard and addressed • Conduct annual appraisals of the three Team Leads and participate in the appraisals of team members by the leads • Recognize and reward team members’ accomplishments, through various award nominations • To groom backups to take for all tasks Preferred candidate profile Preferably from BPO/KPO or media industry with minimum of 6 plus years of relevant qc management experience with team management role, should have been part of stakeholder management, involved in corrective and preventive qc measures , mentoring, performance evaluation of teams of qc edits. must be willing to work in all shifts and open to work in bangalore , all days work from home.

Roles and Responsibilities Operate machines such as CIPET, Injection Moulding, Extrusion, and other related equipment to produce high-quality products. Ensure daily production targets are met by managing machine operating schedules and prioritizing tasks effectively. Desired Candidate Profile 1-5 years of experience in manufacturing industry (preferably from leading manufacturing groups). ITI or Diploma qualification required; knowledge of polymer science an added advantage. Regards Prerna 8168681892