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Exploring ServiceNow IT Service Management Jobs in India

As the demand for ServiceNow IT Service Management professionals continues to grow, job seekers in India have a plethora of opportunities in this field. ServiceNow IT Service Management jobs in India offer competitive salaries, career growth prospects, and the chance to work with cutting-edge technologies.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for ServiceNow IT Service Management professionals in India varies based on experience levels: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum

Career Path

  • Junior Developer
  • Developer
  • Senior Developer
  • Tech Lead
  • Project Manager

Related Skills

In addition to ServiceNow IT Service Management expertise, professionals in this field are often expected to have or develop skills in: - ITIL (Information Technology Infrastructure Library) - JavaScript - HTML - CSS - SQL

Interview Questions

  • What is ServiceNow IT Service Management and how does it benefit organizations? (basic)
  • Can you explain the difference between Incident Management and Problem Management in ServiceNow? (medium)
  • How do you customize forms in ServiceNow? (medium)
  • What is the purpose of ACL (Access Control List) in ServiceNow? (medium)
  • How do you troubleshoot a ServiceNow workflow that is not functioning as expected? (advanced)
  • Explain the concept of CMDB (Configuration Management Database) in ServiceNow. (basic)
  • How do you integrate ServiceNow with other third-party tools or software? (medium)
  • Describe a challenging project you worked on using ServiceNow IT Service Management. (medium)
  • What are the different types of ServiceNow workflows and when would you use each? (advanced)
  • How do you ensure data security and privacy in ServiceNow IT Service Management? (medium)
  • Explain the role of Service Catalog in ServiceNow. (basic)
  • How do you handle incidents with high priority in ServiceNow? (medium)
  • Can you explain the difference between UI Policies and Client Scripts in ServiceNow? (medium)
  • How do you create and manage reports in ServiceNow? (basic)
  • What are the different types of ServiceNow plugins available and how do they enhance functionality? (advanced)
  • How do you ensure service continuity and availability in ServiceNow IT Service Management? (medium)
  • What is the role of a Business Rule in ServiceNow and how do you create one? (medium)
  • How do you handle change management in ServiceNow IT Service Management? (basic)
  • Explain the concept of Service Level Agreements (SLAs) in ServiceNow. (basic)
  • How do you manage user roles and permissions in ServiceNow? (medium)
  • What are the benefits of automating workflows in ServiceNow IT Service Management? (basic)
  • Describe a situation where you had to prioritize multiple tasks in ServiceNow. How did you approach it? (medium)
  • How do you ensure continuous improvement in ServiceNow IT Service Management processes? (medium)
  • Can you explain the concept of Knowledge Management in ServiceNow and its importance? (basic)

Closing Remark

As you prepare for interviews in the ServiceNow IT Service Management field, make sure to showcase your expertise in the platform and related skills. Stay updated with the latest trends and technologies in the industry to stand out as a top candidate. With dedication and preparation, you can confidently apply for and excel in ServiceNow IT Service Management roles in India.

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