Posted:12 hours ago|
Platform:
Work from Office
Full Time
Req ID: 316092 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow integration lead developer to join our team in Chennai, Tamil N du (IN-TN), India (IN). ServiceNow Integration Lead Developer Experience: Overall 8+ years ServiceNow: 5+ Years Modules managed in ServiceNow: Should have fair idea about all ITSM modules with good hands on experience in atleast below 1. Incident Management 2. Change Management 3. Problem Management 4. Request Management 5. Configuration Management 6. Knowledge Management 7. Agent & NOW Mobile app customization Additional modules (good knowledge if not working experience) 1. AMDB 2. Release Management 3. Survey Management 4. Agile 2.0 5. Virtual Agent 6. Artificial Intelligence 7. Machine Learning 8. Agent Workspace 9. Walk-up experience Key Areas: 1. Strong in Integrations in ServiceNow. Should have done H2H Integrations (ITSM tool to ITSM tool bi-derectional), Tools Integrations (e.g. Splunk, Netcool, SNOW CMDB, Solarwinds, Truesight etc) 2. Should have done/managed instance upgrades 3. Should have good experience working on Domain Separated instance 4. Should have interacted with ServiceNow via HI on case by case basis Components worked on: 1. Workflows 2. Flow designer 3. Service Portal 4. Integration Hub 5. Basic ones like Business Rules, Script Includes, Script Actions, UI Actions, UI Policies, Data Policies, Client Scripts, ACLs etc Minimum Certifications: 1. ServiceNow Admin 2. ServiceNow ITSM Specialist 3. ITIL Foundation
NTT DATA Business Solutions
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