ServiceNow Business Analyst Impronics Technologies

3.0 - 7.0 years

0 Lacs

haryana

On-site

We are seeking a highly motivated Business Analyst with expertise in analyzing and documenting requirements for ServiceNow security modules. The ideal candidate will possess a strong background in vulnerability management, security incident response, and ServiceNow capabilities. This role entails close collaboration with stakeholders, developers, and solution architects to ensure accurate requirements gathering, gap analysis, and solution design. Collaborating with business and technical teams is a key responsibility of this role to gather, analyze, and document detailed business and functional requirements effectively. The candidate must be adept at writing clear user stories in ServiceNow JIRA, following Agile SDLC processes. Creating process flows using Visio and defining expected outcomes based on stakeholder communication are essential tasks. Moreover, working closely with developers and solution architects to translate business needs into technical solutions is a vital aspect of this position. The candidate will conduct requirement validation sessions with stakeholders to ensure clarity and alignment, contribute to process improvements, and identify opportunities to enhance current implementations. Thorough documentation, strong attention to detail, and timely communication throughout the project lifecycle are crucial. Required Skills & Qualifications: - Bachelor's degree in Computer Science, Engineering, Business, or a related field. - 3 years of hands-on experience in Requirement Analysis. - Strong analytical and problem-solving skills. - Excellent verbal and written communication skills with a high level of attention to detail. - Experience working in Agile environments, with tools like JIRA, Visio, etc. ServiceNow Expertise (Preferred): - Hands-on knowledge of ServiceNow modules: Vulnerability Response (VR), Security Incident Response (SIR), Threat Intelligence. - Good to have exposure to GRC (Governance, Risk, and Compliance), Security Operations Center (SOC), Service Portal & Workspaces. - Basic understanding of REST APIs and ServiceNow integrations. - Certifications preferred: ServiceNow Admin Certification, CIS Vulnerability Response (CIS-VR), CIS Security Incident Response (CIS-SIR). Key Attributes: - Ability to recognize implementation gaps, risks, and potential improvements. - Strong stakeholder engagement and coordination skills. - Capable of balancing multiple priorities in a dynamic, fast-paced environment.,

Posted 3 days ago

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