ServiceNow Developer

Core Competencies

• Teamwork

  : works well with teammates locally and at remote offices; shares knowledge and is seen as someone to go to for help; contributes in weekly peer meetings

• Problem solving and decision making

  :demonstrates a sense of urgency; takes ownership of problems and follows temporary fixes with permanent solution; finds creative solutions.Improves processes and introduces superior technology

• Communication

  :is clear and accurate in verbal and written communication; listens to peers and supported employees; follows directions and provides useful feedback

• Professionalism

  :makes a positive impression in person, via phone, and electronically; models a can-do attitude; embraces additional responsibility; refrains from office gossip or conflict; works extra hours as-needed to ensure work is complete; adheres to corporate policy and encourages others to do the same

Core Duties

• Build, maintain, and support applications in a global software platform (ServiceNow) and various other corporate systems, tools, and scripts
• Collaborate with other internal groups to translate business and functional requirements into technical implementation for the automation of existing processes and the development of new applications
• Communicate with internal customers in non-technical terms, understand business requirements, and propose solutions
• Work on projects from specification gathering, to development, to QA, user acceptance testing, and deployment to production
• Participate in meetings and organize work and/or training sessions around new software being introduced into the ICE technology environment
• Document changes and author documentation on software development standards and practices

Exceptional Performer Competencies

• Enhances team and co-workers through knowledge sharing and implementing best practices in day to day activities
• Takes initiative to continually learn and enhance technical knowledge and skills.

Required Skills and Experience

• BS degree preferably in CS or EE, or a related discipline
• 3 + yrs. of experience doing professional software development
• A deep knowledge of: JavaScript, web design, server-side programming, data structures, HTML, CSS, Ajax methodology
• Data analysis skills and competence in MS Word and Excel
• Strong written and verbal communication skills
• Ability to multitask and work independently on multiple projects
• Minimal travel: 2-3 weeks per year

Desirable Skills and Experience

• Experience building custom applications in ServiceNow
• Strong understanding of ServiceNow development best practice
• Strong knowledge of the ServiceNow data model and relationships
• Experience in troubleshooting any errors found in the ServiceNow configuration/customizations
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Experience with Web Services / Web APIs: SOAP, REST, XML, JSON
• Familiarity with Web Application Architecture (HTTP, Client/Server, HTML, JavaScript)
• Experience with Python, or NodeJS
• Experience with SQL and Database Technologies (SQL Server, MySQL).
• Linux, Bash, SSH Familiarity
• Financial industry expertise