ServiceNow, Configuration, CMDB, CSDM Upliftment in Pune for Top IT Companies

2 - 5 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities
Maintain and enhance the ServiceNow CMDB, ensuring data accuracy and integrity

Perform configuration tasks across the ServiceNow platform including tables, forms, workflows, and business rules

Drive CSDM (Common Service Data Model) upliftment and implementation across IT services

Collaborate with cross-functional teams to define service models and CI relationships

Conduct periodic audits and reconciliation of the CMDB data

Support incident, change, and problem management processes tied to the CMDB

Skills Required
2+ years of hands-on experience in ServiceNow CMDB and Configuration Management

Knowledge of CSDM framework and CMDB architecture

Experience with Discovery, Service Mapping, and Integration tools

Understanding of ITIL processes and best practices

Strong analytical, problem-solving, and communication skills

Open to rotational shifts and flexible work hours

To Apply
Walk-in / Contact:White Horse Manpower#12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road, Bangalore 560051. Contact: 8884572015

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