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1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position Title : Customer Service Support Years of Experience : 1- 2 years experience Job Experience: Experience in a customer sales order processing, execution, fulfillment in multinational technology corporation Educational : Bachelors degree in commerce, science, business management. Primary Responsibilities: Creating and maintaining of Quotations, Sales Orders, Service Orders, and Customer Owned Material Refurbishment Orders (COM) Generate RAM for material return from global warehouses/customers Places orders, provides information on part pricing and availability, order status, and delivery information Communicates responses back to internal & external customers using communication tools like Apropos etc Perform transactional activities in ESKER & WINSHUTTLE tool Follows up on urgent orders to ensure they have shipped. Prepare weekly, monthly and quarterly reports, including KPIs (Key Performance Indicators) and Operational Metrics Mandatory Skills required to perform the job: Strong knowledge in SAP R/3 SD Module, Customer Service Order Processing & Order Management processes Excellent verbal and written communication skills, able to communicate cross-functionally Good analytical, problem solving and system skills Basic knowledge of SCM/Spares business Knowledge of MS Excel Desirable Skill: Experience in aftermarket Spares Operations or Automotive Understanding of reverse value chain/repair operations Female candidate preferred Note: Candidates are expected to work in shift. Proposed shift timings are 6:30am to 3:30pm
Posted 5 days ago
2.0 - 5.0 years
3 - 6 Lacs
Chennai
Work from Office
Role & responsibilities Purchase request creation and follow with Sourcing and Procurement team Service Order allocation and Posting Invoices on right time Coordination for on-time delivery on purchase request, and follow up on proper billing and invoicing Coordinate with managers, on-site representatives, subcontractors, and customers. To complete tasks as per Vestas standards. Create Purchase order for office, safety equipment, coordinate travel and hotel arrangements, internal order purchases especially for new site setups Subcontract time registration management, Data verification and Approval Create and update presentations, review paperwork, and perform other administrative tasks as needed (Admin Support) Communicate and Monitor site cost on weekly and Monthly basis with Site managers and other Stakeholders Supporting Site managers on external resource arrangement. Subcontract time registration management, Data verification and Approval Preferred candidate profile Bachelors degree in business management, administration or finance Experience in the wind industry will be added advantage Working in American time zone Efficient computer skills (MS Office) required, including Outlook, Word, Excel, and PowerPoint Experience in SAP, Salesforce and Vendor management System (Ariba) will be added advantage Professional English communication skills (verbal, focused listening, written, meeting management, presentation - B2 CEFR in English) are required. Ability to work Individually, Time management, balancing multiple requests for assistance.
Posted 1 month ago
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