7 Service Lead Jobs

ql-editor "> Sr. Engineer/ Lead Engineer We are looking for experienced, passionate, and motivated individuals to join our Service team. Your responsibilities: Leading a team of Service Engineer Handling multiple projects of Service and Commissioning Providing onsite service support and commissioning for PLC and SCADA Coordination with customer for service related activities Maintain and develop good relationship with customers Providing technical support & solution to customers on call & online Coordination with OEM for support Skill sets/Experience we require: 4-7 years proven work experience on PLC and SCADA for commissioning/ service/ lead engineer Good verbal and written communication Hands on experience of Programming on PLC, SCADA Knowledge of communication Protocols like Modbus, Profinet, OPC Good knowledge and experience working on MS Office Having knowledge of SQL and Reports is an added advantage Pedigree: Bachelor s degree in Engineering (Electronics, Electrical, Instrumentation) Diploma (Electronics, Electrical, Instrumentation)

Strong knowledge of power electronics, solar inverters, PV modules, and solar power plants. Diploma/BE/B-Tech in Electrical, Electronics, or Telecommunication Engineering. Good verbal and written communication skills. Roles Responsibility Manage inverter installation and commissioning independently or with a team, ensuring smooth execution. Provide on-site and telephonic support to customers in your region and PAN India, addressing queries and service requests. Perform detailed troubleshooting and analysis of inverters at customer sites to resolve issues effectively. Maintain and update customer project information in shared folders, ensuring accurate and timely records. Regularly monitor inverter performance, collect generation data, and provide customer feedback for product improvement. Deliver product training to customers (on-site or remotely) and travel within the region or PAN India as required. Required Qualification: Graduation/Diploma in any relevant field Required Experience: 5+ years

RB - Burgundy Private: Service Lead INTERNAL USAGE No. of Vacancies 1 Reports to Burgundy Private Head Is a Team leader N Team Size NA Grade AVP, VP Business Affluent Department Affluent Business Sub - Department Affluent CO Location About Burgundy Private Burgundy Private is a private platform, that caters to the high and ultra-high net-worth customer segments. The proposition offers personalised wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients. About the Role The role of a Service Lead is to support the team of Burgundy Private Bankers and Managing partners to onboard new clients and to manage service to the existing clients through service partners. Key Responsibilities Ensuring end to end client experience enhancement - Build the right set of processes for ensuring seamless transaction execution for Burgundy Private clients. NPS to be best in class 76% target for service team - Ensure creation and dissemination of client experience survey for Burgundy Private clients. Process enhancements for better service efficiency - Create optimal TATs for client onboarding and service requests for Burgundy Private Hiring - Identify, acquire and train the right resources in the Service Partners team across key locations. Budget allocation - Ensure optimal coverage of Burgundy Private Service Partners in terms of the right level of mapping at the Partner and Clients (Families) level. Team structure - Mobilizing Service Lead role to ensure better productivity across locations with enhanced customer and team management Adhering to bank compliance requirements Ensuring team alignment for bank compliance Encouraging best practices in the team to ensure compliance adherence Qualifications Graduate or Post Graduate. 10+ yrs of work experience in NBFC sector. Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of Banking & Investment products & services Delivering the firm- pit the client at the heart of our business and deliver joined up services and solutions aligned to the customer s need Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Coordinate with cross functional team to manage the TAT and customer experience Provides Support to Affluent RMs Abilities Ability to work effectively across functions Ability to prioritize and make decisions in a fast-paced environment Ability to work as a part of team and contribute towards team goals Ability to manage multiple tasks/projects and deadlines simultaneously

RB - Burgundy Private: Service Lead INTERNAL USAGE No. of Vacancies 1 Reports to Burgundy Private Head Is a Team leader? N Team Size NA Grade AVP, VP Business Affluent Department Affluent Business Sub - Department Affluent CO Location About Burgundy Private Burgundy Private is a private platform, that caters to the high and ultra-high net-worth customer segments. The proposition offers personalised wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients. About the Role The role of a Service Lead is to support the team of Burgundy Private Bankers and Managing partners to onboard new clients and to manage service to the existing clients through service partners. Key Responsibilities Ensuring end to end client experience enhancement - Build the right set of processes for ensuring seamless transaction execution for Burgundy Private clients. NPS to be best in class 76% target for service team - Ensure creation and dissemination of client experience survey for Burgundy Private clients. Process enhancements for better service efficiency - Create optimal TATs for client onboarding and service requests for Burgundy Private Hiring - Identify, acquire and train the right resources in the Service Partners team across key locations. Budget allocation - Ensure optimal coverage of Burgundy Private Service Partners in terms of the right level of mapping at the Partner and Clients (Families) level. Team structure - Mobilizing Service Lead role to ensure better productivity across locations with enhanced customer and team management Adhering to bank compliance requirements Ensuring team alignment for bank compliance Encouraging best practices in the team to ensure compliance adherence Qualifications Optimal qualification for success on the job is: Graduate or Post Graduate. 10+ yrs of work experience in NBFC sector. Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of Banking & Investment products & services Delivering the firm- pit the client at the heart of our business and deliver joined up services and solutions aligned to the customer s need Achieve the operational standards for the business and work within agreed procedures and guidelines displaying high level of integrity at all times Coordinate with cross functional team to manage the TAT and customer experience Provides Support to Affluent RMs Abilities Ability to work effectively across functions Ability to prioritize and make decisions in a fast-paced environment Ability to work as a part of team and contribute towards team goals Ability to manage multiple tasks/projects and deadlines simultaneously

Jotun India Private Limited is looking for Customer Service Lead -Marine Segment to join our dynamic team and embark on a rewarding career journey Oversee service delivery for marine clients and operations Resolve escalations and monitor customer satisfaction Coordinate with logistics and technical teams Enhance client engagement and support systems

We are seeking a highly experienced Dynamics 365 Field Service Lead to join our team and play a pivotal role in designing, implementing, and optimizing Field Service solutions for our clients. This is a senior-level position requiring a minimum of 10 years of experience in Dynamics 365 Field Service and related technologies. Responsibilities Lead the design and implementation of complex Field Service solutions that meet the specific needs of our clients. Deep understanding of Field Service core functionalities, including work orders, scheduling, resource management, mobile capabilities, and offline functionality. Work closely with business analysts and developers to translate business requirements into technical solutions. Develop and maintain technical documentation, including architecture diagrams, configuration guides, and integration specifications. Conduct performance reviews and identify opportunities for optimization within the Field Service solution. Stay up-to-date on the latest advancements in Dynamics 365 Field Service and related technologies. Mentor and guide junior team members on best practices for Field Service implementation. Lead pre-sales engagements, demonstrating the capabilities of Dynamics 365 Field Service to potential clients. Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle. Qualifications Minimum of 8 years of experience in Dynamics 365 Field Service (formerly Dynamics 365 for Field Service) or a comparable field service management solution. Proven experience in designing, implementing, and optimizing complex Field Service solutions. In-depth knowledge of Field Service core functionalities, workflows, and configuration options. Strong understanding of integration patterns and best practices for connecting Field Service with other business systems. Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus. Excellent analytical and problem-solving skills. Strong communication, collaboration, and presentation skills. Ability to work independently and manage multiple priorities effectively. Experience mentoring and leading junior team members is preferred. EXPERIENCE 6-8 Years SKILLS Primary Skill: MS Dynamics AX Functional Sub Skill(s): MS Dynamics AX Functional Additional Skill(s): MS Dynamics AX Technical

About the Role We are seeking a highly experienced Dynamics 365 Field Service Lead to join our team and play a pivotal role in designing, implementing, and optimizing Field Service solutions for our clients. This is a senior-level position requiring a minimum of 10 years of experience in Dynamics 365 Field Service and related technologies. Responsibilities Lead the design and implementation of complex Field Service solutions that meet the specific needs of our clients. Deep understanding of Field Service core functionalities, including work orders, scheduling, resource management, mobile capabilities, and offline functionality. Work closely with business analysts and developers to translate business requirements into technical solutions. Develop and maintain technical documentation, including architecture diagrams, configuration guides, and integration specifications. Conduct performance reviews and identify opportunities for optimization within the Field Service solution. Stay up-to-date on the latest advancements in Dynamics 365 Field Service and related technologies. Mentor and guide junior team members on best practices for Field Service implementation. Lead pre-sales engagements, demonstrating the capabilities of Dynamics 365 Field Service to potential clients. Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle. Qualifications Minimum of 8 years of experience in Dynamics 365 Field Service (formerly Dynamics 365 for Field Service) or a comparable field service management solution. Proven experience in designing, implementing, and optimizing complex Field Service solutions. In-depth knowledge of Field Service core functionalities, workflows, and configuration options. Strong understanding of integration patterns and best practices for connecting Field Service with other business systems. Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus. Excellent analytical and problem-solving skills. Strong communication, collaboration, and presentation skills. Ability to work independently and manage multiple priorities effectively. Experience mentoring and leading junior team members is preferred. EXPERIENCE 8-11 Years SKILLS Primary Skill: MS Dynamics AX Functional Sub Skill(s): MS Dynamics AX Functional Additional Skill(s): MS Dynamics AX Technical