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Kotak Life Insurance
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Service Delivery Officer-BRANCH BANKING-Branch Banking

Service Delivery Officer-BRANCH BANKING-Branch Banking

Kotak Life Insurance

2 - 6 years

3 - 4 Lacs

Chandigarh

Posted:1 week ago| Platform:

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Skills Required

customer service cross selling account opening sales branch banking retail banking banking operations branch banking operations marketing branch operations term deposits retail liabilities relationship management private banking customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Posting Description for Internal Candidates Service Delivery Officer Short Description for Internal Candidates JOB ROLE

Handling personalized service requests of customers.

Generation of timely business MIS.

Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

Coordination with CPC/RPC/Investment desks for acco
Description for Internal Candidates JOB ROLE :
Handling personalized service requests of customers.Generation of timely business MIS.Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.Coordination with CPC/RPC/Investment desks for account opening of customers.Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
Developing and maintaining banking relationships with a select group of high net worth customersExcellent communication skills with customer service orientationCourteous and polite.Good knowledge of Microsoft excels.Understanding of banking norms and processes.Same Posting Description for Internal and External Candidates

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Service Delivery Officer-BRANCH BANKING-Branch Banking