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Service Delivery Manager

5 - 8 years

6 - 7 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

Key Responsibilities:

  • Oversee account processing, FD renewals, and customer request handling.
  • Drive service metrics, reduce wait times, and monitor staff productivity.
  • Ensure compliance with audit, risk, and regulatory standards.
  • Optimize branch profitability through cost control and cash management.
  • Promote staff grooming, training, and capability building.

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RBL FinServe
RBL FinServe

Financial Services

Mumbai

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