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Service Delivery Manager

0 years

5 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Part Time

Job Description

Oversee end-to-end service delivery, ensuring SLAs are met and exceeded. Lead, mentor, and develop a high-performing service delivery team. Drive continuous improvement initiatives to optimize processes and enhance customer satisfaction. Act as a primary point of contact for client escalations and complex issue resolution. Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹500,000.00 - ₹550,000.00 per year Schedule: Day shift Work Location: In person

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