2 Serraview Jobs

Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. Were also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture thats built on trust, care, inclusion, and fun where everyone can succeed. Join us to transform the way the world works. Job Description At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.??? LinkedIns Workplace Teams vision is to empower how LinkedIn and the world works by enabling belonging through workplace experiences. We are responsible for designing and delivering facilities and services that reflect LinkedIns culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results. We are looking for a Director of Workplace India to be based in Bangalore and lead Operations across our India offices (e.g. Bangalore, Mumbai, Gurgaon), focusing on service delivery, enabling the business, talent development, and data sourcing and analysis. In this role, you will be responsible for developing regional strategies, processes, and best practices that will improve employee experiences in our environment. This will require partnership with key business stakeholders to understand their plans and strategies, and the ability to translate those findings to space, services, and program requirements. To achieve our vision, we are looking for someone who is forward-thinking, has a passion for disrupting the status quo, and is excited to rethink the workplace. You will lead and develop a team responsible for service delivery of workplace and property management, 3rd party vendor management, programs, and projects. You will establish strong partnerships with stakeholders across the business, including Global Sales, Engineering, Legal, Finance, HR, and Communications. This role reports to the Director of Workplace APAC. Responsibilities: Understand regional business strategies and translate them to Workplace requirements, with the objective of delivering necessary space and services proactively. Directly manage and develop a team to create synergy across the region and deliver consistent levels of employee experience. Management responsibility for the development & execution of the Regional operational plans, strategies, projects and budgets. Directly oversee the delivery of workplace services, including facility management, space management, office services, reception services, project management, and partner with program leaders to deliver hospitality (food and beverage, events) and transportation programs across the region. Oversee regional performance of the IFM provider, ensuring consistent service delivery, SLA/KPI compliance, and alignment with workplace standards to drive operational excellence. Participate in the development and delivery of efficient and intelligent sustainability and wellness initiatives that make measurable progress towards our commitments on carbon reduction, zero waste, and other resource conservation initiatives. Operate as the liaison cross-functionally for all Workplace Services functions with our stakeholders. Proactively stay informed of latest trends such as AI, industry, smart-technology, and other relevant factors that affect workplace effectiveness. Qualifications Basic Qualifications: 7+ years of experience in people management 15+ years of experience in Facilities Management or Workplace Operations OR Bachelor&aposs Degree in Business Admin, Finance, Engineering, Architecture, Construction/Project Management, Technology, Design, or related field AND 13+ years of experience in Facilities Management or Workplace Operations Preferred Qualifications: Financial management, specifically budget planning, accrual accounting, and reconciliations. Extensive experience leading partnerships with outsourced service providers and vendors to provide effective solutions. Superior written and oral communications skills, and highly effective at building trust and interpersonal connections. Demonstrated success influencing at all levels of the organization. Proven ability to develop and execute complex projects on schedule and on budget. Comfort navigating and leading through ambiguity and change. Contract management and negotiation. Tools and systems like Microsoft 365, SerraView, AutoCAD, and mechanical, electrical, network, audio-visual systems operations, BMS, security control, and emergency response systems. Process development and communications with emergency response and business continuity. Relevant certifications including but not limited to FMP, CFM, MCR, SLCR, etc.; or PMP Certification or relevant experience leading projects, or LEED Certification in building design and construction, interior design and construction, building operations and maintenance. Curious, flexible, creative strategic thinker. Service leadership and talent development. Suggested Skills: Thought Leadership Data Driven Approach Change Management Innovative Mindset Communications Influence & Collaboration Facility Management Additional Information India Disability Policy LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal. Show more Show less

What this job involves: Support in the maintenance of accurate data in the CAFM/IWMS database application. Validate data to determine readiness for reporting and benchmarking. Support in the management of all administration forms and corresponding data elements including space categories, space types, organization hierarchy, capacities, etc. Ensure drawing and data standards are followed and document any account specific deviations from the standards. Coordinate with CAD/CAFM service vendors on drawing and system related support tasks. Manage user access for all modules of the space management technology. Serve as a technology trainer for both client users and the Occupancy Planning account team. Review data errors within portfolio and report on remediation in a regular QA cycle. Support in the addition or removal of buildings, floors, space and/or employee and organization data to reflect portfolio changes. Perform required data and drawing audits according to account procedures, including managing the schedule, results tracking and reporting. Process timely data corrections according to the client SLAs; coordinate required drawing changes with Global CAD team. Prepare, generate and publish standard reports on a weekly, monthly, and quarterly basis, including building, room and employee detail reports at the building, state, country, and/or regional level. Assist with ad-hoc requests for queries from CAFM database on space and occupancy data as requested by client. Utilization of CAFM/IWMS database system includes- Report issues related to CAFM application to line manager/CAFM/IWMS Administrator. Report status, issues and concerns related to the overall use, functionality and performance of CAFM/IWMS to line manager / Occupancy Planning lead and p erform testing of application hot fixes, and new enhancements and modifications as requested. Apply working knowledge of office space categorization principles (BOMA, OSCRE, etc.) including circulation, egress, common, core and amenity; and literacy in reading and interpreting floor plans, to the client s portfolio data. Every day is different, and in all these activities, we d encourage you to show your ingenuity. Managing people and operations. You ll need to establish a dynamic environment that promotes the sharing of ideas and employee growth, upholds the firm s values and culture, and aligns with our purpose of shaping the future of real estate for a better world. The focus of the Occupancy Planning and Management Analyst role will be to support the management of the client s CAFM/IWMS system, space and occupancy data, and the analysis and development of space and occupancy reporting and dashboards. The role will collaborate and communicate with other members of the Workplace Agility occupancy planning team, project management and facilities management teams, and corporate real estate and client partners in order to provide space data and occupancy metrics that contribute to delivering global occupancy and real estate decisions and strategies. The Occupancy Planning and Management Analyst will be supporting in the delivery of accurate data, drawings and reporting within the client portfolio using a CAFM/IWMS database system and other tools. They will process updates of space and people data, perform data and drawing audits, and participate in data governance programs. The Space Data Management Analyst will be assisting with the validation of space and occupancy data and report out on occupancy metrics including supply/demand, vacancy, density, utilization, and cost metrics. The Candidate will act as a point of contact for database and drawing questions concerning their assigned portfolio. This position will require collaboration with team members not under direct management or supervision including occupancy planners, project managers, facilities manager, the CAFM technology team and the Global CAD services team. Through the team workflow tools, provide Quality Assurance checks and management of tasks, which include: Drawing additions for new customers. Review drawing files within AutoCAD and/or field redline drawings for completeness. _Arch, _Floor, and _Poly drawings. Strong knowledge of working with XREFs. Polyline and label room numbers. Ensure all documents follow JLL/client standards and layering formats. Creating 2D test fits from hand drawn sketch. Performing ongoing maintenance of as-built AutoCAD/Revit floorplans to incorporate construction changes. Following established AutoCAD/Revit drawing standardization guidelines. Prepare drawings for publish to various CAFM/IWMS Technology Systems through drawing layer standardization, polyline to BOMA standard, etc. Sounds like you Our successful Occupancy Planning and Management Analyst: Engage confidently with internal and external stakeholders and see things from their perspective. Are driven to succeed and love achieving challenging goals. Bring a structured and organized approach to everything they do. Communicate and collaborate to achieve success. Thrive under pressure and deal effectively with tight deadlines and high expectations. To apply, you need to have: A bachelor s degree or Diploma, preferably in Architecture with strong Data Sense. You will be successful if you have proficiency in reading floor plans, understanding of spaces and areas, Microsoft Office Suite; advanced skills in Excel and PowerPoint are required. 2-4 years work experience managing data preferably in occupancy or space planning for corporate clients; including end to end data management life cycle from collection, standardization, loading monitoring/remediation and reporting. You ll need experience in analyzing and creating data reports that support data driven decisions. Experience with AutoCAD as well as proficiency in maintaining data in database driven systems, preferably in CAFM/IWMS database applications preferred (FM Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview, etc.) Key skills include excellent written and verbal communication skills and the ability to work across cultures and languages when managing an international portfolio. Be self-motivated, able to work independently and within a team to build relationships and interact effectively with business partners. You ll need to be comfortable with frequent or rapid change, flexibility to adapt to shifting priorities and the ability to effectively manage time, organize and prioritize deliverables and workload. Demonstrate consistency in values, principles and work ethic, have the understanding of and commitment to client service and a desire to work within a diverse, collaborative, and driven professional environment.