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0.0 - 3.0 years
0 Lacs
hyderabad, telangana
On-site
GlobalLogic is currently seeking a detail-oriented and linguistically proficient Associate Language Expert in Portuguese to provide support for various content-related tasks such as translation, localization, transcription, annotation, and quality review. The ideal candidate for this role should possess strong language skills, cultural awareness, and a keen eye for detail to ensure high linguistic quality across a variety of projects. Requirements: - 0-2 years of experience as a Portuguese Translator/Portuguese Specialist - A2/B1 certification is required - Must be flexible with rotational shifts and weekoffs (365 days, 24/7 support) - Excellent communication skills in both Portuguese and English, including reading, writing, and email etiquette - Good understanding of all forms of public transport - Skilled researcher comfortable using various online sources in different languages - Keen attention to detail and self-motivated - Knowledge of a second language (Spanish, German, or French) is a plus - Technical support or problem-solving experience preferred but not necessary - Ability to maintain a positive attitude and attention to detail during repetitive tasks - Adaptability and willingness to learn new projects and processes - Good judgment and decision-making capability - Educational background in any graduate field - Customer service background in the communications team is beneficial but not mandatory Job Responsibilities: - Able to read and write provided text in the recommended format - Strong proficiency in Portuguese and English grammar, including articulation and sentence structure - Ability to coordinate and switch between multiple workflows in a fast-paced environment - Strong web research ability, including analyzing and interpreting patterns and trends, and recording findings using appropriate software What We Offer: At GlobalLogic, we prioritize a culture of caring where people come first. We offer continuous learning and development opportunities, interesting and meaningful work, balance, and flexibility, and we operate as a high-trust organization based on integrity and ethical practices. About GlobalLogic: GlobalLogic, a Hitachi Group Company, has been a trusted digital engineering partner since 2000. We collaborate with the world's largest companies to create innovative digital products and experiences, transforming businesses and industries through intelligent products, platforms, and services.,
Posted 6 days ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a member aligned with the Customer Support vertical, you will play a crucial role in managing and resolving customers" queries, handling escalations and complaints from dissatisfied customers, and ensuring the best resolutions are provided. Your responsibilities will include closing faults and complaints within the specified SLAs. The ideal candidate for this position should excel in the email and chat process, possessing strong typing skills. In this role, you will be tasked with creating, delivering, or exchanging concise written documentation that conveys thoughts, opinions, or information to foster shared understanding and prompt action. It is essential to provide clear meaning to the audience through the use of correct grammar, sentence structure, punctuation, and style. Candidates with any graduate-level qualifications are welcome to apply for this opportunity.,
Posted 2 weeks ago
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