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Quest Global Technologies
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Senior Software Engineer (.NET Core) - L2 Support

Senior Software Engineer (.NET Core) - L2 Support

Quest Global Technologies

5 - 8 years

7 - 12 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Computer science Service delivery Root cause analysis Application support GIT Cloud Debugging ASP.Net Visual Studio AWS

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Overview:

Support Engineer L2 with 5+ years of experience in . NET Core and have worked in Cloud environment, preferably AWS.

resolving complex issues, performing root cause analysis, and identifying permanent fixes to recurring problems.

The candidate should be able to debug code, collaborate with delivery teams, and handle service requests effectively.

open to working in shifts if required.

Key Responsibilities :

Handle
second-level production issues and service requests.
Perform
in-depth diagnostics and root cause analysis.
Develop
quick fixes or patches
to resolve issues promptly.
Monitor application health and proactively resolve potential bottlenecks.
Prepare incident reports and implement
permanent fixes or preventive measures.
Provide technical mentoring to L1 engineers.
Open to working in shift if required.

Skills :

Programming :
C, . NET Core
Environment:
Visual Studio, Azure DevOps, Git
Support :
Experience in incident, problem, and service resolution
Cloud :
Experience with
AWS services
(such as EC2, S3, AWS CloudWatch etc. ) and
Azure

Qualifications:

Bachelor degree in computer science or related disciplines.
5+ years of strong experience in application support with . NET Core and AWS/Azure.
Familiar with cloud-native services (preferably AWS).

Soft Skills:

Ability to quickly debug, resolve, and respond to production issues under pressure.
Collaborative team player who can handle responsibilities independently when required.
Good communication skills for interacting with stakeholders and service delivery teams.
Willingness to learn and adapt to new technologies and responsibilities.

Work Experience

ASP. NET Core, AWS/Azure, Handle L2 support

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