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Senior Product Manager - Technical

Senior Product Manager - Technical

Mastercard

6 - 12 years

8 - 14 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Product management Competitive analysis Information security Marketing operations Customer service Engineering Design Technology solutions Operations Corporate security Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Product Manager - Technical

Overview
Marketing Technology Solutions (MarTS) is building cutting-edge, intuitive, intent-driven marketing products to empower our customers, generate high-value leads and fuel the Mastercard brand. We are a part of the Corporate Technology Solutions Group Mastercard Technology business unit that powers the customer technology backbone of Mastercard. MarTS operates at the center of marketing, business, product, and technology, and brings to life marketing strategies and helps to pave the way for new ones that power our growth. This product manager would be focused on supporting our Marketing Operations business partners, helping to drive the roadmap and product backlog for our instance of Salesforce Marketing Cloud. The ideal candidate has a strong background in managing Salesforce, capturing and prioritizing product requirements and leading migrations to ensure seamless integrations. Senior Product Manager - Technical would be responsible for the following activities: Defines roadmap objectives, derived from business needs, regional market opportunities, and technology trends Using the Working Backwards method, decomposing business requirements and customer experiences into features and user stories that drive the product roadmap Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind business requirements Effectively articulating requirements with engineering teams and business partners Acts as the voice of the business customer and accountable for the product roadmap Responsibilities Coordinates across stakeholders to collect and identify feature-level development opportunities Elicits and decomposes business requirements into user stories and technical requirements Contributes to defining the product roadmap, prioritizing the backlog while defining the acceptance criteria for user stories Recommends trade-off decisions on product features /backlog items based on data/insights Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by engineering teams Makes use of user research, metrics and competitive analysis to understand the product and business needs and to inform the backlog Coordinates with interdependent teams on product requirements Works closely with design on the user experience Continuously monitors feature development adjusting throughout implementation as needed Reviews product demo against acceptance criteria for the feature set Prepares launches and monitors product performance, adoption, and operational health for feature sets Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature Stays aligned with GTM plans for the feature set Identifies issues that will keep the product features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues All About You Passion for marketing and driving customer impact A curious problem-solver, who uses both quantitative and qualitative methods to inform decision making Ability to collaborate with cross functional teams such as engineering, design, and internal business stakeholders Ability to articulate requirements to engineering teams Influence skills to drive results Experience in product management and creating features that make an impact

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Mastercard

IT Services and IT Consulting

Purchase NY

10001 Employees

920 Jobs

Key People

Michael Miebach

CEO
Linda Kirkpatrick

President of North America
Raj Dhamodharan

Executive Vice President, Digital Asset and Blockchain Products

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Senior Product Manager - Technical