Senior Human Resources Associate

As a Senior HR Operations Associate, you will be responsible for executing and managing all aspects of the employee life cycle from onboarding to exit across multiple client accounts. This role requires a high degree of process orientation, stakeholder management, and an ability to navigate HR systems and policies. You will act as a bridge between client HR teams and internal service delivery, ensuring accuracy, timeliness, and compliance in all transactions. Handle end-to-end HR operational activities including onboarding, confirmations, transfers, data updates, promotions, separations, and full & final settlements. Maintain employee records and ensure accurate and timely entries into HRIS systems. Support execution of HR transactions in compliance with client SLAs and internal SOPs. Handle employee engagement and grievance redressal. Act as the point of contact for assigned client accounts. Manage regular communication with client HR representatives to understand requirements, share updates, and resolve escalations. Customize processes as per client-specific policies and ensure delivery accordingly. Ensure all processes and documentation are compliant with labor laws and client-specific policies. Audit records and transactions periodically to maintain data integrity and reduce errors. Assist in statutory and internal audits. Generate periodic reports and dashboards related to HR metrics, employee movements, and process performance. Support analytics and insights generation for client and internal leadership. Identify inefficiencies and recommend process improvements. Document best practices and contribute to SOP development and revisions. EXPERIENCE AND SKILLS: 5-8 years of experience in HR Operations, preferably in a shared services or multi-client environment. Strong understanding of HR processes and employee lifecycle management. Familiarity with HRIS platforms (e.g., SAP, Oracle, Adrenalin, Darwinbox, Zoho People). Excellent communication and client interaction skills. Strong attention to detail, accuracy, and process discipline. Eye for detail and result-oriented. MINIMUM QUALIFICATIONS: Graduation in any stream with relevant experience. MBA/PGDM in HRD/HRM from a reputed university.,