Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Gurugram
>
Johnson Controls
>
Senior Executive- OTC Collection

Senior Executive- OTC Collection

Johnson Controls

2 - 4 years

6 Lacs

Gurugram

Posted:2 hours ago| Platform:

Apply

Skills Required

Outbound Career development ERP Cash collection Oracle admin Diversity and Inclusion Customer service New product development Management OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Why JCI https / / www.youtube.com / watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn https / / www.linkedin.com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all

Career The Power Behind Your Mission

OpenBlue This is How a Space Comes Alive

How will you do it?

Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
Analyze accounts and achieve collection targets as per Dialer Strategy
Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
Manage collections and provide early stage customer service to avoid any customer complaints.
Coordinate with cash applications team for accurate application of funds and remittance advice.
Work on disputes of assigned portfolio to drive resolution/closure.
Work on unapplied cash of assigned portfolio.
Manage portfolio review calls with internal/external stakeholders.
Process adjustments, write off, netting requests, refunds
Account Reconciliations
Maintain daily adherence as per business requirements
Analyzing daily AR reports to drive cash collection

What we look for?

Graduate/Postgraduate/master s degree in commerce
2-4 years of experience required in North America/Canada Collections
Proficient in both verbal & written communication with excellent American pronunciation
Proficiency in GETPAID/Collection tools.
System knowledge in ERP s - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
Work experience in a shared service contact center in mandatory

More Jobs at Johnson Controls

Senior Project Engineer

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Senior Manager - Project

Hyderabad, Telangana, India

5 - 5 yrs

Salary: Not disclosed

Principal Platform Engineer

Pune

5 - 10 yrs

INR 16 - 20 Lacs

Executive- OTC Collection

Gurugram, Haryana

1 - 3 yrs

Salary: Not disclosed

Executive-OTC Collection

Gurugram, Haryana

1 - 3 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Johnson Controls

Automated Controls, Building Technologies, Energy Solutions

Milwaukee

100,000+ Employees

2038 Jobs

Key People

George Oliver

Chairman and Chief Executive Officer
Dale L. D. N. C. S. B. G. J. G. L. A. A. A. A. McKenzie

Executive Vice President and Chief Financial Officer
Rodney M. O'Neil

Executive Vice President and Chief Operating Officer