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Senior Engineer - Process Management

Senior Engineer - Process Management

Atlas

2 - 3 years

4 - 5 Lacs

Pune

Posted:1 day ago| Platform:

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Skills Required

Product launch Bpcs Quality standards Renewable energy Customer satisfaction Analytical Customer support RFQ Technical support Process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role

Atlas Copco is a leading global Industrial Group having vision of "First in Mind, First in Choice". Our culture is founded on three core values of commitment, interaction, & innovation. They guide us in everything we do and reflect how we behave internally and in our relationships with our stakeholders.

Engineer- Technical Support

your mission will be to support all functions of AGA products by responding to all kind of technical questions. The goal would be to continuously improve the data availability and support process. Build up a knowledge portal and gather FAQ s. You will be interacting with the global team of AGA marketing to stay up to date with new product release and updates.

You will be working at the Global Engineering Centre of Atlas Copco Process Management team.

Your main responsibilities include:

Customer Centre support:
- Provide Technical support by answering the queries.
- Drawings and Certification support
- Support to Model selection
- Identify CPQ errors and resolve
- Answer to Legislative questions
- Support on Features & options
Product Launch Support
- Document upload (launches)
- Grouping file preparations
- Sanity checks
Document completion/ Business Portal clean up
RFQ releases
Engineering support (BPCS cleanups active/obsolete)
- BPCS Cleanup active and absolute products
Responsibility of executing assigned tasks

To succeed, you will need

Knowledge/Educational requirements

The successful candidate should have a good mix of the following:

Bachelor in mechanical engineering or equivalent
Minimum 2-3 years industry/work experience
Outstanding oral and written communication skills to interact with global sales organization
Analytical thinking and Problem-solving aptitude
Assertive to handle challenging requests under pressure
Eager to learn to understand the wide range of product offerings and applications
High quality standards to ensure customer satisfaction
Product knowledge Dryers and Gas Generators will be an additional advantag

In return, we offer,

An opportunity to work with 150 years old, leading global product company.
An opportunity where you are empowered to drive your own professional journey.
A challenging role focused on customer support.
Global exposure and opportunities through internal mobility
Freedom and authority to act
A culture where we care about each other and world around us.
Best in class total reward program covering Insurances, Higher Educatio

City

Pune

Last Day to Apply

05/08/2025

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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Senior Engineer - Process Management