Senior Associate (Sr. Analyst) - Network & Firewall Admin

As a Network Administrator at PwC, you will be responsible for implementing, maintaining, and supporting clients" network infrastructure. You will work as part of a systems engineering team to design and develop scalable, maintainable, highly available network architectures that align with business objectives and SLAs. Your role will involve configuring and installing various network devices and services, such as routers, switches, firewalls, load balancers, VPNs, and QoS technologies. Key Responsibilities: - Proficient in Palo Alto Firewall, Global Protect, Next Generation Threat protection features, Panorama, and Prisma Cloud - Strong understanding of security concepts including VPN (IPSEC / SSL) and WAF technologies like Imperva - Experience with AWS Cloud networking, VPNs, Direct Connect, WAF, and Load Balancers - Familiarity with Zscaler solutions (ZIA/ZPA) and TCP/IP concepts, HTTP, DNS, DHCP, and general networking protocols - Perform network maintenance, system upgrades, monitoring, and ensure system availability, resource utilization, trending, capacity planning, and reliability - Provide Level-2/3 support, troubleshooting, and work within established configuration and change management policies - Collaborate with vendors and IT personnel for problem resolution Additional Requirements: - Willingness to work in night shifts and provide rotational weekend on-call support - In-depth technical understanding and SME level knowledge in Security products - Expertise in Palo Alto solutions, Illumio, and Imperva WAF - Strong analytical and communication skills to handle client leadership in technical and troubleshooting bridge calls - Experience with service management tools like Service Now, incident management, change management, problem management, adherence to SLAs, RCA, etc. Qualifications: - Bachelor's degree in Computer Science or related technology field preferred - Minimum of 4 years of hands-on experience in networking concepts and troubleshooting - Deep understanding of networking protocols, OSI or TCP/IP model, monitoring, network diagnostic, and network analytics tools - CCNP or higher certification (CCIE and/or CISSP highly valued) - Strong working knowledge of ITIL principles, ITSM, industry trends, and methodologies - Outstanding verbal and written communication skills In this role, you will play a crucial part in ensuring the smooth functioning and security of network infrastructure to support business operations effectively. Your expertise will contribute to the overall success of the systems engineering team at PwC.,