Senior Analyst, Payroll-R-253579

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You will be responsible for establishing the right Key Performance Indicators (KPIs) and tracking performance against them. Your role will involve maintaining documentation of Service Level Agreements (SLAs) and reviewing them for accuracy. You will coordinate information sharing with vendors as per established procedures and reporting requirements. Additionally, you will handle technical and general employee inquiries to ensure efficient resolution. All About You: To excel in this role, you should have a proven track record of successfully managing employee inquiries with tact and efficiency. Corporate Security Responsibility: As part of your role, you will be expected to adhere to Mastercard's security policies and practices. It is crucial to maintain the confidentiality and integrity of the information you access. Any suspected information security violations or breaches should be reported promptly. Completing all mandatory security trainings as per Mastercard's guidelines is also essential to ensure a secure working environment. R-253579,

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