Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Risk Manager - Personal loan Policy Manager Intellectual Capital HR Consulting Pvt. Ltd.

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

The role of a Personal Loan Policy Manager involves processing, implementing, and developing risk strategies for the personal loan business. You are responsible for creating a robust risk framework that includes risk identification, assessment, mitigation, tracking, and reporting. Managing portfolio risk to maintain overall business losses is a critical part of your role. You will be required to monitor portfolio delinquencies at a micro level, identifying segments, locations, channels, profiles, and proposing policies/strategies to enable business growth while controlling risks. Evaluating products/programs/policies in line with regulatory guidelines and building strong risk controls across all spectrums is an essential aspect of the job. As a Personal Loan Policy Manager, you will assess scorecards and formulate policies/strategies based on scorecard evaluations. Implementing technological interventions such as scorecards, digital journeys, and automations is part of your responsibilities. Utilizing analytics to track various risk key performance indicators (KPIs) against defined risk appetites is crucial. You are expected to recommend improvements to processes and policies to drive operational efficiencies. The ideal candidate should have a minimum of 10 years of experience in a similar policy role, knowledge of policy frameworks related to personal loan products/unsecured products, excellent language skills, and effective communication abilities. Additionally, experience in team management, coordination with stakeholders, proficiency in data analytical tools like SAS/SQL & Python, and familiarity with Powerbi tools for visualization are required. Strong analytical skills are a must for this role.,

Posted 4 days ago

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Quality Analyst - BPO Freelancer Dhanalakshmi

1.0 - 3.0 years

1 - 4 Lacs

Chennai

Work from Office

Monitor and evaluate calls, chats, or emails to ensure quality compliance. Provide feedback, support RCA, generate reports, and suggest process improvements for customer satisfaction. Required Candidate profile Graduate with 1–3 yrs QA experience in BPO. Strong in communication, quality metrics, and analysis. Skilled in call audits, feedback, and reporting. Voice and non-voice QA preferred.

Posted 2 months ago

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