Sap Basis Consultant

Client Background:

Enzen is also an SAP System Integration framework partner for the client and delivers various SAP based enhancements.

Key Responsibilities:

• Regular interaction and effective collaboration with onshore customer calls and service review meetings
• Ensure high availability, reliability, and security of the network as per agreed service terms and conditions.
• Team Management.
• Overall responsible for managing the basis function/health checks/Batch jobs/Incidents/Service requests/Patching and upgrades/Roles creations etc for the multiple account. 
• Responsible for managing SAP security activities New Role creation/Existing Role changes, Role movements, Identifying missing authorization objects and new user access request/modifications. 
• Incidents analysis, problem management and resolution within SLA 
• Propose and participate in initiatives for overall performance estate based on vendor and industry best practices management of the 
• Work closely with technology vendors and service partners responsible for service desk, desktop support. 
• Should have experience in application support environment (Delivering Incidents/Service Request/Change Request/Impact Assessment)
• Should have good analytical and problem-solving skills in both Support and Projects.
• Liaise with business users (field users / back office) to understand the requirements and deliver to the requirement by self-developing, coordinating with the other technical team.
• Delivering Impact assessment/solutions for change requests raised by business users.
• Manage, coordinate and report application major incidents (P1 & P2)
• Preparation of cutover plan/RFC for implementation.
• Build end to end documentation and catalogue for supported applications and known errors.
• Hand out and give Knowledge Transfer sessions to the team.
• Business Engagement Engaging with business proactive to build trust and relationship for better stakeholder management.
• Demonstrate Proactive Approach rather than fix on fail
• Support with Business Development activities like Impact Assessment, PoC, Effort Estimation, Project Planning and Approach Definition.
• Over-all experience with 6 - 7 years in SAP BASIS\Security.
• Experience in both ECC & S/4 HANA.
• SAP experience includes SAP Installations & Maintenance
• Experience with SAP Database like Oracle, Microsoft etc.
• Expertise in UNIX, Windows based OS 
• Oracle database
• Should be able to manage the team of 5 – 10
• Well versed with Project Management
• Should be able to assist the customers with business case for the development of the chosen option.
• Should have good communication skills
• Proactive in identifying issues and coming out with solution
• Should have worked in Support projects
• Implementation and Application Support Project Experience.
• SAP BASIS (ECC\S4 HANA)
• Should have experience in application support environment (Delivering Incidents/Service Request/Change Request/Impact Assessment)
• Should have good analytical and problem-solving skills in both Support and Projects.
• Effective/clear verbal and oral communication skills in English.
• Analytical/Problem solving skills.
• Degree level education/BE
• SAP certification - ECC or S/4 HANA
• ITIL

We are looking for a motivated individual who is aspirational for growth. In this role the consultant is expected to manage the SAP BASIS function for BAU Support and work on Project delivery in parallel. The consultant should work in a couple of account project teams in parallel. The consultant should be willing to actively support with Business Development activities to support Enzen to grow the SAP S/4 HANA customer base.

This role provides all the necessary ingredients for a motivated individual to grow in their career and move to the next level of leadership role.

1. On call support for high severity calls during out of business hours/weekends based on set rota plan.
2. Weekend working during critical project delivery window (provision of comp-off available)
3. Late evening work during system outages in production environments.
4. Ad-hoc task assignments based on priority.
5. Working with multiple project managers for multiple project tasks (2 -3 projects running in parallel).
6. During critical production system outages, the working hours can get stretched.

Sap BASIS Consultant\ECC\S4 HANA

1. Tell me about a time when you had to cope with strict deadlines or time demands. Give me an example
2. Give me an example of any specific time in which you found it necessary to give long hours to the job. For example, tell me about the period when it was necessary to take work home, work on weekends, or maintain unusually long hours. 
3. What effort does handling many things simultaneously have on you? Describe the last time this happened. What was the biggest problem you faced? How did you solve the problem?
4. Solving problems requires more than good plans; it means taking action. Give me an example of a time when you were able to take meaningful action in solving a practical problem.
5. Give me an example of a time when you used facts and reason to persuade another person to act. Be specific.