Salesforce Solution Architect

Role & responsibilities

Solution Architecture and Design:

• Define and design the overall Salesforce architecture, ensuring it aligns with business needs and technical best practices.
• Develop scalable, secure, and high-performance Salesforce solutions that support organizational growth.
• Create detailed system and integration designs, including data models, workflows, and security structures.

Technical Leadership:

• Serve as the technical lead for Salesforce projects, providing guidance to development teams throughout the project lifecycle.
• Mentor developers and administrators on Salesforce best practices, including coding standards, configuration, and integrations.
• Act as a trusted advisor to stakeholders, translating business requirements into technical solutions.

Integration and Data Management:

• Design and implement integration between Salesforce and other enterprise systems (e.g., ERP, data warehouses, marketing platforms) using APIs, middleware, and integration tools like MuleSoft.
• Define and implement data governance, migration strategies, and synchronization processes.
• Ensure data integrity, security, and compliance with organizational and regulatory requirements.

Collaboration and Stakeholder Engagement:

• Work closely with business leaders, product owners, and cross-functional teams to gather requirements and deliver solutions that drive value.
• Partner with enterprise architects and IT teams to ensure Salesforce solutions align with broader enterprise architecture.
• Facilitate technical discussions and present architectural solutions to both technical and non-technical stakeholders.

Salesforce Platform Optimization:

• Stay current with Salesforce releases and new features, identifying opportunities for optimization and innovation.
• Lead the evaluation and implementation of Salesforce AppExchange solutions and third-party tools.
• Ensure adherence to Salesforce governor limits and system performance optimization.

Governance and Documentation:

• Establish the best practices, standards, and guidelines for Salesforce development, configuration, and integration.
• Create and maintain technical documentation, including architectural diagrams, data flow diagrams, and solution designs.
• Ensure compliance with data security, privacy, and regulatory standards.

Preferred candidate profile

• Experience:

• 10+ years of Salesforce experience, including at least 3 years as a Salesforce Architect.
• Proven experience designing and implementing Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).
• Extensive experience with Salesforce integrations, including REST/SOAP APIs, middleware tools (e.g., MuleSoft, Informatica), and Salesforce Connect.

• Technical Expertise:

• Deep understanding of Salesforce architecture, including data models, sharing models, and security architecture.
• Proficiency in Apex, Lightning Web Components (LWC), Visualforce, SOQL, and declarative tools (e.g., Flows, Process Builder).
• Strong knowledge of Salesforce DevOps practices, including CI/CD pipelines and tools like Salesforce DX.
• Familiarity with enterprise integration patterns and data management best practices.

• Certifications (Preferred):

• Salesforce Certified Application Architect.
• Salesforce Certified System Architect.
• Salesforce Certified Technical Architect (CTA) is a plus.
• Salesforce certifications in specific clouds (e.g., Marketing Cloud, CPQ Specialist).

• Soft Skills:

• Exceptional problem-solving skills and the ability to think strategically.
• Excellent communication skills, with the ability to explain technical solutions to non-technical stakeholders.
• Strong leadership and collaboration skills, with the ability to work across teams and mentor others.