Sales Strategy & Development Officer

As a Sales Strategy & Development Officer, you will be responsible for engaging in product demonstrations and client interactions to showcase the extensive features and value proposition of HIMS software. Your role will involve supporting the implementation and system integration processes at client hospitals and healthcare facilities to ensure smooth deployment and minimal disruption to ongoing operations. Working closely with the implementation team, you will resolve challenges swiftly and ensure client satisfaction with the solution. You will participate in conducting GAP analysis at client locations to identify areas for process optimization and provide recommendations to improve operational efficiency. Additionally, you will support clients in streamlining their internal processes and adopting NABH protocols to meet national quality standards and enhance service delivery in healthcare settings. Conducting comprehensive training programs for doctors, administrators, and staff to ensure proficiency in using HIMS software will be part of your responsibilities. Your role will also involve aiding in the development of client profiles for corporate empanelment and delivering top-tier customer service to address client concerns promptly and professionally. Preparing detailed progress reports and performance tracking for the Reporting Officer will be essential to maintain transparent communication. Your qualifications should include a proven track record in business development, sales, or customer support, preferably in the healthcare or software sectors. Familiarity with HIMS software and NABH standards, exceptional communication skills, and the ability to work independently and in collaboration with teams are required. You should possess strong analytical and problem-solving skills, with a solution-oriented approach focused on addressing customer needs. Proficiency in Microsoft Office Suite, CRM systems, and relevant client management tools is expected. Willingness and flexibility to travel as required for on-site training, implementation support, and customer service are essential for the success of client relationships and project delivery. This is a full-time position with benefits such as commuter assistance. The work schedule is during the day, and proficiency in English is required for this in-person role.,