Sales Representative

Job Title: Reservations & Guest Relations Executive

Location: Sea Shells Lakshadweep (Remote/On-site as required)
Resorts: Sea Shells Agatti & Sea Shells Kavaratti

About Us:

Sea Shells Lakshadweep is a premium hospitality brand operating boutique island resorts in Agatti and Kavaratti. We specialize in offering luxury experiences at affordable prices, with a strong focus on guest satisfaction and personalized service.

We are currently looking for a dynamic and responsible individual to join our Reservations & Guest Relations team.

Key Responsibilities:

• Manage and coordinate all guest reservations (phone, email, and online platforms)
• Maintain consistent communication with guests before arrival, during the stay, and even after departure to ensure satisfaction and collect feedback
• Build long-term guest relationships and assist in creating repeat business opportunities
• Maintain reservation records, guest databases, and operational tracking using Excel, Word, and PPT
• Work closely with the sales and operations team to ensure a seamless guest experience
• Assist in creating basic marketing content and designing promotional posters for offers/packages (preferred)
• Coordinate with internal departments for airport transfers, permits, and other guest-related logistics

Requirements:

• Fluent in English and Hindi (spoken and written)
• Strong communication and follow-up skills – not just call handling, but relationship management
• Confident personality with a professional and polite demeanor
• Proficient in MS Excel, Word, and PowerPoint
• Basic knowledge of marketing and visual design tools (Canva or similar – preferred)
• Prior experience in hospitality or customer service is an added advantage

What We’re Looking For:

We're not looking for someone to just take calls. We're looking for someone who takes ownership of the guest journey – someone proactive, detail-oriented, and passionate about creating lasting impressions through genuine hospitality.

How to Apply:

If you think you're a good fit, please send your CV and a short note about why you'd like to work with Sea Shells Lakshadweep

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9383443467Expected Start Date: 27/06/2025