Senior Compliance Officer International BPO (Sales) Teleminds Infotech Pvt. Ltd.

5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

We are seeking a results-driven and detail-oriented Senior Compliance Officer to ensure that our sales operations comply with internal policies, client guidelines, and international regulatory standards. This role is crucial in minimizing compliance risks associated with telesales, upselling, and lead generation. The ideal candidate should have a minimum of 5 years of experience in BPO Sales Compliance, preferably in Australian Energy sales. It is essential to have a solid understanding of international compliance frameworks and experience in monitoring high-volume outbound/inbound sales campaigns in a BPO environment. Your responsibilities will include monitoring sales calls and processes to ensure compliance with legal and client-specific regulations, identifying and addressing misrepresentation or unethical sales behavior, conducting audits and risk assessments, as well as implementing corrective actions. You will also be responsible for creating and updating SOPs, call scripts, and verification protocols, training sales teams on compliance standards and best practices, and collaborating with legal, HR, and operations to align processes. The successful candidate should have strong knowledge of sales regulations and quality standards, excellent communication, audit, and report-writing skills, and be detail-oriented with a strong sense of integrity. Staying up to date with international sales and data protection laws is also expected. If you are passionate about upholding ethical sales practices and excel in a compliance-focused environment, we would love to hear from you. Apply now or reach out for more details at hr.recruiter4@telemindsinfotech.com / 7603072343. #Hiring #ComplianceOfficer #BPOJobs #SalesCompliance #KolkataJobs #AustralianEnergySales #QualityAssurance #BPOCareers #ComplianceJobs,

Posted 2 days ago

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