Sales Engineer_Santej Ahmedabad

Experience: 2-3 years of experience in sales engineering or technical sales within

relevant industries such as manufacturing, automation, instrumentation, or industrial

equipment.

Department: Sales

Reporting Manager: Director

Total workforce handled:

Key Responsibilities:

Customer Relationship Management

Build and maintain strong relationships with key clients by regularly communicating to

understand their business goals and technical challenges. Provide timely support and

ensure their needs are met to encourage repeat business and long-term partnerships.

Technical Consulting

Analyze customer requirements in detail and recommend the best-fit technical solutions.

Customize product features or configurations to solve specific customer problems,

ensuring the solutions align with their operational needs.

End-to-End Sales Support

Manage all technical aspects of the sales process, including qualifying customer

requirements, preparing detailed technical proposals, supporting contract negotiations by

answering technical queries, and providing post-sale technical assistance to ensure

smooth implementation.

Product Demonstrations

Conduct on-site and virtual product demos and proof-of-concept trials to showcase

product capabilities, helping customers understand how the solution meets their needs

and addresses their challenges.

Training & Development

Provide technical training sessions to sales teams and customers to enhance product

knowledge, ensuring better product usage, increased sales effectiveness, and improved

customer satisfaction.

Market Analysis & Feedback

Monitor competitor products and market trends regularly. Collect and relay customer

feedback to the product management team to influence product improvements and sales

strategies.

Sales Forecasting & Reporting

Maintain accurate records of sales leads, opportunities, and progress in the CRM

system. Prepare sales forecasts and report sales performance to management for

strategic planning.

Cross-functional Collaboration

Coordinate with marketing, operations, and customer support teams to ensure seamless

project execution and customer satisfaction from pre-sales to post-sales stages.

Compliance & Documentation: Ensure all sales-related documentation and activities

comply with company policies, industry standards, and legal regulations to minimize risk

and maintain quality standards.

Travel

Travel to customer sites, industry events, and trade shows as required to support sales

activities, build relationships, and stay updated with industry developments.

Skills:

Strong technical knowledge in Electrical, Mechanical, or Instrumentation engineering,

Excellent communication and presentation skills, Customer-focused with strong

relationship-building abilities, Skilled in consultative selling and negotiation, Awareness of

market trends and competitors.