Sales Coordinator Female

Role & responsibilities

• Close coordination with market or customers to get the orders, payment & other statutory

document follow up.

• Provide a single window contact for customers /sales team Sales Queries related to (a)

Availability of Material (b) Dispatch Information (c) Status of incoming material (d) Other

necessary information (payment o/s, Over limit, Over dues, Stock transfers etc.)

• Passing payment received entries and adjusting the same in the system to get reflection in

outstanding of the customer account.

• Responsible for the overall order execution process- including planning, forecasting, dispatching,

receipt of orders from the customers as per the standard /special discounts as the case may be.

• Proper coordination with all related stake holders (Credit Control team, Supply chain

Management) for proper execution and dispatch of all orders of customers.

• Provide support to the customers in solving their queries & effective handling of the entire

Customer complaint resolution system.

• Ensure the availability of material against the orders in co-ordination with Planning, Purchase,

Manufacturing and logistics for ensuring dispatches as per customer schedule.

• Tracking of pending orders, updating team accordingly, all information related to balance

Cheque, samples requirement of region in coordination with sales team.

• Outbound calls to customers to fetch orders as per desired frequency and the product mix
• Updates to the seniors, supply chain team on the advance plan forecast for the region as per

prescribed format before Cut-off times for company dispatch vehicles to Plant.

Preferred candidate profile

HR Saravanan wtsapp 9841111188