Manager/ Sr Manager - SDWAN Skillventory

3.0 - 8.0 years

8 - 18 Lacs

Pune, Mumbai (All Areas)

Work from Office

Job Description Required Key Skills and Qualifications: Bachelor s degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standardcertifications in relevant domain will be added advantage. Key Responsibilities: Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

Posted 6 days ago

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