Job Summary: We are looking for an experienced and skilled L1& L2 Desktop Support Engineer to provide second-level support for hardware, software, and networking issues. This role involves resolving escalated tickets from L1 support and directly supporting end-users in troubleshooting complex desktop-related problems. Key Responsibilities: Handle escalations from L1 support and resolve moderately complex technical issues. Provide advanced troubleshooting for desktop/laptop hardware, OS (Windows/macOS), printers, and mobile devices. Support software installations, upgrades, and patch management. Configure and manage user accounts, permissions, and group policies via Active Directory. Troubleshoot network connectivity issues (LAN/WAN/Wi-Fi, VPN, DNS, DHCP). Maintain and support remote desktop technologies and virtual desktop environments. Coordinate with L3 support teams and vendors for unresolved or advanced issues. Document solutions, update knowledge base articles, and contribute to process improvement. Ensure compliance with IT policies, security standards, and asset management procedures. Required Skills and Qualifications: Bachelors degree in IT, Computer Science, or a related field. 1 years of experience in IT support or desktop support roles. Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite. Experience with Active Directory, SCCM, remote tools (e.g., TeamViewer, AnyDesk), and ticketing systems. Basic understanding of networking protocols and troubleshooting techniques. Excellent communication and customer service skills.

Dear, Greetings from RND Softech Pvt Ltd!! Job Description: Career Opportunities with RND Softech One day interview process...Immediate offer.... Designation: AR Caller/International voice process/Physician biller/Customer support associate Process: Medical billing , claim and denial managment ,Insurance Verification Process, US healthcare Responsibilities: Inbound and outbound calls and resolving queries. Provide Backend services to Clients Engaged in handling outbound calls of different business Units. End to End Transaction of Reports. Would be engaged in Shared Services of BPO Unit. Eligibility: Should be flexible to work in shifts. Strong Verbal command over English . Graduate fresher's in any stream can appear , should have a flair for excellent communication Hands on experience Shifts : US Timings Free Transportation provided. Work Location : Coimbatore We are looking at candidates who can join asap

Job Title: Business Development Executive and Manager - RCM (US Healthcare Market) Company: Rndsoftech Location: Coimbatore Experience: 2 -10 years in business development, with a focus on US Healthcare/RCM sales Job Type: Full-time Shift: US Business Hours (Evening/Night IST EST/PST overlap) Compensation: Executive Level [ 3L to 5L + Performance Bonus] Manager Level [ 8L to 10L + (Incentives)] Key Responsibilities: Own the end-to-end sales processfrom prospecting to deal closure Build and nurture a pipeline of US healthcare providers and billing companies Conduct needs assessments and consultative selling to position RCM solutions (billing, coding, denial management, etc.) Lead client presentations, demos, and negotiations with decision-makers (e.g., CFOs, practice administrators, billing heads) Collaborate with internal delivery, pricing, and proposal teams to align client needs with service offerings Achieve and exceed revenue targets and KPIs Report on pipeline, forecasting, and deal status in CRM (e.g., Zoho, HubSpot) Stay updated on market trends, competitor activity, and regulatory shifts in US healthcare Required Skills & Experience: 2 to 10 years of sales/business development experience, including 2+ years in RCM or US healthcare services Proven success in closing mid- to high-value deals with US clients Strong understanding of the RCM lifecycle (charge capture, coding, billing, AR, denials, etc.) Excellent verbal and written English communication skills Experience working in a night shift or US overlap schedule Comfortable with CRM tools and remote collaboration platforms (e.g., Zoom, Google Meet) Preferred Qualifications: Existing network of US healthcare provider contacts Bachelor's or Masters degree in Business, Healthcare, or related field Thanks and Regards Pebila Shani S HR Executive Recruitment RND SOFTECH PRIVATE LIMITED 274/4 Anna Private Industrial Estate, Villankuruchi Road, Coimbatore-641035 Cell No : 9344401337 / 6381830349 E-mail : hiring@rndsoftech.com