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5.0 - 8.0 years

3 - 6 Lacs

Mumbai

Work from Office

Skill required: Compensation & Benefits - Reward Strategies Designation: Total Rewards Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Comp & Benefits and Performance management & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Perform talent reviews to analyze training needs of team members & nominate them in trainings programs accordingly. Develop subject matter experts within the team to provide optimized service delivery candidates with Compensation & Benefits experience Manage and improve people performance and align them with organizational goals and objectives Create a performance driven competitive culture in the team byo Ensuring team is aware of their goals and how their performance evaluation criteria. o Ensure a robust measurement system to substantiate performance evaluation of team members, recognize and reward individual and team accomplishments. o Monitor team members performance and Prepare Monthly scorecard of their performance. o Have regular discussion with the team on their performance and support them to improve their performance. o Conduct regular trainings for the team/team members basis Training Need analysis. o Actively engage with the team and participate in team & Organizational events.Design and develop reward strategies and priorities that support both the business and talent strategies. Reward strategies determine the direction in which reward management innovations and developments should go to support business and talent strategies. Determine how and when those innovations and development should be integrated, the priority that should be given to initiatives and the pace at which they should be implemented. Team Management & Team Development Recruit & on-board new team members Ensure that the team is adequately staffed and resources have the right skills required for the job. Liaise with leadership, recruitment and IJP Teams on staffing requirements. Providing team members with a clear sense of direction and understanding of their responsibilities What are we looking for Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsDelivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon. Qualification Any Graduation

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10.0 - 14.0 years

12 - 16 Lacs

Mumbai

Work from Office

Skill required: Compensation & Benefits - Reward Strategies Designation: Total Rewards Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis role is responsible for the results of the Service Line activities to both Accenture and Client. To ensure all the contractually agreed SLA and process steps are followed by the team members with accuracy. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes. Interfaces with other team leads, management and client staff and ensures good working relationships. Provide scalable HR Operation servicescandidates with Compensation & Benefits experience Essentials Extensive and demonstrable experience of Hire to Retire HR Operations Processes HR Service Delivery Experience Multi-cultural awareness. Strong MS Office and Excel skills Proficient with Business Excellence Practices Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency: Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly Proven track record of leading HR Operations team. Knowledge and experience of HR Systems Design and develop reward strategies and priorities that support both the business and talent strategies. Reward strategies determine the direction in which reward management innovations and developments should go to support business and talent strategies. Determine how and when those innovations and development should be integrated, the priority that should be given to initiatives and the pace at which they should be implemented. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues.Team alignment and work allocation within Team to deliver business resultsKeep the team engaged and motivated. Have succession planning in place.Actively drive & particpate in Team and Organizational events. What are we looking for Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Participate in and/or support during Client visits.Team Development :Actively looks for ways to grow skills and experience within the Service Line.Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments.Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives.Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. Communicates clearly and concisely, using appropriate level of detail, terminology and style.Acts as the escalation point for problems/issues within the service line. Ensure right staffing levels within the service line to deliver business results.Identify and implement procedural & policy improvements on an ongoing basis to improve the operation of the assigned service line & contribute to the advancement of the clients & Accenture s business Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free.Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible.Liaise with Service Management Team on reporting performance measures to the Client. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.Escalate issues and seek advice when faced with complex issues/problems.Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.Participates in various Internal or Client initiatives related to Process.Actively participate in all process related business meeting in-person or virtually through conference calls. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Operational Management :Act as a subject matter expert for the unit Accountable for the delivery of contracted services within the assigned service line. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Manage the deal Budget effectively.Participate in the establishment and development of the Operations, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the client Ensure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.)Initiate, design and implement business process excellence improvementsDemonstrate, and seeks to deepen, an awareness of business / industry issues and driversDesign and implement the procedures and principles for daily operations across the service line leveraging previous HR outsourcing experience to provide a differentiated service to the client Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business.Provide solutions to complex business problems within the service line.Establish and maintain key relationships with the client, team leads and client management. Comply with all Client and Accenture Data Security/ Data Protection and Quality requirements.Implement the necessary reporting and governance arrangements to ensure effective management controls are established to oversee effective and efficient operation of the service line. Qualification Any Graduation

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

Work from Office

Skill required: Compensation & Benefits - Reward Strategies Qualifications: Any Graduation What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Comp & Benefits and Performance management & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Perform talent reviews to analyze training needs of team members & nominate them in trainings programs accordingly. Develop subject matter experts within the team to provide optimized service deliverycandidates with Compensation & Benefits experience Manage and improve people performance and align them with organizational goals and objectives Create a performance driven competitive culture in the team byo Ensuring team is aware of their goals and how their performance evaluation criteria. o Ensure a robust measurement system to substantiate performance evaluation of team members, recognize and reward individual and team accomplishments. o Monitor team members performance and Prepare Monthly scorecard of their performance. o Have regular discussion with the team on their performance and support them to improve their performance. o Conduct regular trainings for the team/team members basis Training Need analysis. o Actively engage with the team and participate in team & Organizational events.Design and develop reward strategies and priorities that support both the business and talent strategies. Reward strategies determine the direction in which reward management innovations and developments should go to support business and talent strategies. Determine how and when those innovations and development should be integrated, the priority that should be given to initiatives and the pace at which they should be implemented. Team Management & Team Development Recruit & on-board new team members Ensure that the team is adequately staffed and resources have the right skills required for the job. Liaise with leadership, recruitment and IJP Teams on staffing requirements. Providing team members with a clear sense of direction and understanding of their responsibilities What are we looking for Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Work on robust internal quality controls to meet accuracy levels. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Delivery & Client management: Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon. Qualification Any Graduation

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