2 Review Management Jobs

Company Name: Radiant Consumer Appliances Pvt. Ltd. Brand Name: Cafe Desire Location: Hyderabad Name of Job Position: E- Marketplace Specialist Job Summary We are seeking a proactive and analytical E-Marketplace Specialist to manage and optimize Cafe Desire's presence and sales across various online marketplaces. This role is crucial for driving revenue growth by optimizing product listings, managing advertising campaigns, analyzing sales data, and ensuring a seamless customer experience. The ideal candidate will be adept at building relationships with platform representatives and collaborating with internal teams to maximize our e-commerce potential. Key Responsibilities Manage and optimize product listings on various e-commerce marketplaces (e.g., Amazon, Flipkart, Shopify etc.) to enhance visibility and conversion. Develop and execute advertising campaigns (e.g., sponsored product ads, display ads) within marketplace platforms to drive traffic and sales. Analyze sales data, market trends, and competitor activities to identify growth opportunities and inform strategy. Monitor product performance, inventory levels, and pricing to ensure competitiveness and availability. Ensure a smooth customer experience by overseeing order fulfillment, customer inquiries, and reviews on marketplaces. Build and maintain strong relationships with marketplace platform representatives and account managers. Collaborate closely with internal teams, including marketing, logistics, and product development, to align marketplace strategies. Implement strategies for increasing product ratings, reviews, and overall brand reputation on marketplaces. Stay updated with marketplace policy changes, new features, and best practices to maintain compliance and leverage new opportunities. Prepare regular reports on marketplace performance, sales metrics, and advertising ROI for management review. Requirements Bachelors degree in Marketing, Business, E-commerce, or a related field. Minimum 3-5 years of proven experience managing sales and presence on major e-commerce marketplaces. Strong understanding of marketplace algorithms, SEO for product listings, and advertising models. Proficiency in marketplace seller tools and analytics platforms. Demonstrated ability to optimize product listings and manage advertising campaigns effectively. Excellent analytical skills with the ability to interpret data and make data-driven decisions. Strong communication and interpersonal skills for internal collaboration and external relationship building. Proactive problem-solver with a keen eye for detail and a results-oriented approach. Ability to manage multiple tasks and priorities in a fast-paced e-commerce environment. Experience in the consumer appliances or FMCG sector is a plus. Why Join Caf Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether its skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees’ achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Caf Desire, you’ll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don’t just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , you’ve come to the right place. Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! About the Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you! Visit us at www.cafedesire.co.in Key Skills: E-commerce Marketplace Management, Product Listing Optimization, Advertising Campaign Management, Sales Data Analysis, Market Trend Analysis, Competitor Analysis, Customer Experience Management, Order Fulfillment, Customer Inquiry Handling, Review Management, Platform Relationship Building, Internal Collaboration, Product Rating Enhancement, Brand Reputation Management, Marketplace Policy Compliance, Reporting, Sales Metrics, Advertising ROI, Marketplace Algorithms, SEO for Product Listings, Advertising Models, Seller Tools Proficiency, Analytics Platforms Proficiency, Data-Driven Decision Making, Communication Skills, Interpersonal Skills, Problem Solving, Detail-Oriented, Results-Oriented, Multitasking, Prioritization, Fast-Paced Environment Adaptability.

Role and responsibilities: Implement and supervise execution of review plans that meet both our standards and project specific requirements. Recommend and drive best practices in review as a trusted advisor to both internal and external stakeholders. Communicate directly with counsel, client, and review team on substance and progress of review. Assist in development of matter-specific review project plans that address review workflow strategy and optimal application of technology. Establish review quality control measures and manage document review teams to ensure adherence to our playbook, execution of throughput goals & quality deliverables. Collaborate with our teams, including AI experts and data project managers. Consult on technology efficiency drivers for redaction application and privilege logging. Provide client- and case-specific subject matter expertise. Provide feedback, training, and direction to Review Associates and Senior Associates while building cohesion within the team. Participate in process improvement initiatives and other related duties as assigned. Required skills and experience: 5+ years of experience as a document review manager with a review provider or law firm Bachelors or Masters degree in law Experience managing document review projects for complex financial services and pharmaceutical clients preferred. Experience managing non-litigation projects like data breach of contract extraction review projects a plus. Ability to lead and motivate diverse attorney teams in completion of review workflows while adhering to established accuracy targets, project timelines, and budget parameters. Self-motivated, with strong sense of ownership and commitment to client satisfaction Knowledge of litigation discovery process and objectives Strong written and oral communication skills suited to a client-facing role, careful attention to detail, and general technical aptitude. Ability to manage competing priorities and work independently or as part of a team. Proficiency as an end user in Relativity, Brainspace, Blackout or comparable platforms Experience establishing matter-tailored quality control measures and managing reviews across a variety of discovery matters.