Work from Office
Full Time
Role & responsibilities • Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster Ensure collection of accounts receivable/outstanding amount from portfolio clients Resolve issues arising between property owners, customers & internal stakeholders Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Preferred candidate profile • Ensuring occupancy (URNs) month on month • Pay at Hotel (PAH) realization • Ensuring daily availability of Sellable rooms (DSRN) • Cx / Gx metrics
OYO
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