Retail Store Manager

Position: Store Manager
Location: Kimirica Experience Store, Phoenix Citadel Mall, Indore
Industry: Retail – Luxury Personal Care & Lifestyle
Experience Required: 4–6 years in premium/luxury retail (Team Handling Mandatory)

About the Role

We are looking for a dynamic and customer-focused Store Manager to lead our Kimirica store at Phoenix Mall, Indore. This role demands a strong focus on customer experience, store operations, and team leadership in a premium retail environment.

Key Responsibilities

• Ensure smooth day-to-day operations of the store
• Drive sales through team motivation, upselling, and exceptional customer service
• Maintain store visual standards and hygiene in line with the brand guidelines
• Train, manage, and evaluate the store team to ensure performance and product knowledge
• Track KPIs – footfall, conversion rate, average billing, and stock movements
• Manage inventory, stock replenishment, and coordination with HO
• Handle customer queries, feedback, and escalations with professionalism
• Prepare daily, weekly, and monthly reports for internal review

What We’re Looking For

• Minimum 4 years of experience in luxury or premium retail (beauty/fashion/lifestyle preferred)
• Strong communication and team management skills
• Proven track record of meeting store targets and delivering customer delight
• Comfortable working in a fast-paced, customer-facing environment
• Basic knowledge of POS systems, stock keeping, and store reporting

Why Kimirica?

• Work with India’s leading luxury personal care brand
• Engaging brand culture, growth opportunities, and training support
• Competitive salary + performance-based incentives

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Location:

• Indore, Madhya Pradesh (Required)

Work Location: In person