Retail Sales Associate

You will be part of our team as a Sales Associate, where your primary focus will be on providing exceptional customer service to all our patrons. Your enthusiasm for our products and your impeccable communication skills will be essential in ensuring a positive shopping experience for every customer. Your responsibilities will include assisting customers, processing sales transactions, maintaining the store's appearance, and contributing to the overall success of the store. Your key responsibilities will involve delivering excellent customer service by warmly greeting customers, understanding their needs, providing product information, suggesting appropriate products, handling inquiries and complaints professionally, and building relationships with customers to foster repeat business. You will also be responsible for operating the Point of Sale (POS) system accurately, handling cash transactions, promoting special offers, and meeting or exceeding sales targets. Additionally, you will be involved in receiving merchandise, ensuring proper pricing and labeling, restocking products promptly, maintaining a clean and organized store environment, monitoring inventory levels, and assisting with visual merchandising. To excel in this role, you should have a high school diploma or equivalent, with previous experience in retail sales or customer service preferred. However, we welcome freshers who are eager to learn and possess excellent interpersonal skills. Proficiency in Malayalam and English is required, and knowledge of other local languages such as Tamil or Kannada will be advantageous. Strong interpersonal skills, basic math abilities, the capacity to work both independently and as part of a team, good organizational skills, and a friendly demeanor are essential for this role. Additionally, you should be comfortable standing for extended periods and capable of lifting moderate weights. While familiarity with POS systems is beneficial, training will be provided. Flexibility in working hours, including weekends, public holidays, and peak seasons, is necessary. This is a full-time position suitable for freshers, and you will be working in a day shift at our physical store location. Performance bonuses may be offered based on your contributions to the store's success. Your commitment to providing exceptional customer service and your dedication to the responsibilities associated with this role will be key to your success.,