Reservations Coordinator

Job Description

Areyou passionate and driven enough to fill our house We ve got first class rooms your challenge is to fill them. Then why not come and join us at the RadissonHotel Group to Make Every Moment Matter! where our guests can relax and enjoythe experience! OurReservations Team are natural organizers, sales driven with finicky attentionto detail and totally tuning into guests needs. They are first class and striveto deliver a hospitality experience that is beyond expectation - creatingmemorable moments for our guests. As Reservations Executive , you will join a team that ispassionate about delivering exceptional service where we believe that anythingis possible, whilst having fun in all that we do! Interestedthen why not say Yes I Can! as we are looking for passionate people just likeyou! KeyResponsibilities of the Reservations Executive Supports the smoothrunning of the reservationsdepartment, where all aspects of the guest journey and experience are deliveredto the highest level Works as part of ateam that maximizes guest satisfaction and comfort, delivering a positive and timelyresponse to guest enquiries and problem resolution Takes responsibilityfor the duties and tasks assigned to the role, ensuring that all work is carriedout in a timely and professional manner Delivers ondepartmental plans and objectives, where hotel initiatives & targets areachieved Collaborates withtheir immediate report, ensuring that costs and inventory are controlled, thatproductivity and performance levels are attained Builds and maintainseffective working relationships whilst promoting the company culture andvalues. Ensures adherence andcompliance to all legislation where due diligence requirements and bestpractice activities are planned, delivered and documented for internal andexternal audit, performing follow-up as required Requirements of the Reservations Executive Experience in reservationsbeneficial but not essential Hands-on approachwith a can-do work style Commitment todelivering exceptional guest service with a passion for the hospitalityindustry Ability to findcreative solutions taking ownership for duties and tasks assigned Personal integrity,with the ability to work in an environment that demands excellence Experience of workingwith IT systems on various platforms Strong communicationskills Join us in our mission to makeevery moment matter for our guests and be part of the most inspired hotelcompany in the world. At Radisson Hotel Group we believe that people are ournumber one asset. As one of the world s largest hotel companies, we are alwayslooking for great people to join our team. If this sounds like an ambition youshare, then start with us. To find out more about the Radisson Hotel Group, ourCulture and Beliefs, then why not visit us at careers.radissonhotels.com.