Relationship Manager

3 - 8 years

2 - 4 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients by understanding their goals, business needs, and pain points. Act as the primary point of contact for key clients, managing their expectations and ensuring high levels of satisfaction. Regularly meet with clients to review their needs, progress, and any issues, ensuring continuous engagement. Business Development: Identify opportunities to cross-sell and upsell products/services to existing clients. Collaborate with sales teams to identify new business prospects and generate new leads. Prepare and present proposals and business strategies tailored to each clients needs. Customer Service Excellence: Provide high-quality service, promptly addressing any client concerns, issues, or queries. Anticipate client needs and proactively recommend solutions. Resolve complaints or problems by coordinating with relevant teams to ensure effective and timely solutions. Target Achievements in Sales & Value Added Services, Lead generation & team management, Long-term Customer Relationship

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