Relationship Manager - MF Collections

Equitas Small Finance Bank

2 - 4 years

2 - 4 Lacs

Daund Pune

Posted:13 hours ago| Platform:

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Skills Required

Negotiation Industry Standards Customer Service Mutual Funds Financial Products customer service BFSI financial products collections relationship management finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably in mutual fund collections.

Roles and Responsibility

Manage and maintain strong relationships with clients to ensure timely payments and minimize defaults.
Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
Collaborate with internal teams to resolve customer complaints and issues promptly.
Analyze market trends and competitor activity to identify opportunities for growth and improvement.
Provide excellent customer service to build trust and loyalty with clients.
Identify and mitigate potential risks associated with mutual fund investments.

Job Requirements

Strong knowledge of mutual funds, financial products, and investment services.
Excellent communication, interpersonal, and negotiation skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving skills with attention to detail.
Experience working with cross-functional teams and building strong relationships with stakeholders.
Familiarity with regulatory requirements and industry standards related to mutual fund investments.

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