Reference data management

We are hiring for Cient onboarding -Wealth Management

Company:Kiya.ai

Location:Mumbai, Malad

Work Mode:Hybrid

** Interested candidates drop resume to saarumathi.r@kiya.ai**

Position Purpose

Client Onboarding

Key Responsibilities

Direct Responsibilities:

• Support onboarding of clients into the bank's systems.
  
• Ensure accuracy and integrity of client reference data.
  
• Comply with documentation and operational risk control procedures.
  
• Maintain workflows and follow Singapore/Hong Kong regulatory practices.
  
• Handle requests from regulators and internal stakeholders for audits.
  
• Escalate and report issues proactively to relevant teams.
  

Contributing Responsibilities:

• Understand client types (Individual, Corporate, Trusts) and related database structures.
  
• Process account closures, dormant/deceased account management, and blocking/unblocking requests.
  
• Ensure secure storage of client documents (electronic/paper).
  
• Respond to internal client data queries.
  
• Prepare and deliver management reports (daily/weekly/monthly).
  
• Ensure SLAs and KPIs for data inputs are met.
  
• Provide regional support as per SG and HK time zones/holidays.
  
• Maintain strong team collaboration and support training of new members.
  
• Contribute to process improvements and updates to procedures.
  
• Ensure compliance with operational risk protocols.
  

Required Skills & Competencies

Technical Skills:

• Basic knowledge of client databases and static data processes.
  
• PC proficiency and MS Office (Excel, Word).
  
• Report generation and data handling.
  

Behavioral & Transversal Skills:

• Strong attention to detail and accuracy.
  
• Excellent communication and interpersonal skills.
  
• Analytical thinking and problem-solving under pressure.
  
• Team-oriented, adaptable, and able to work independently.
  
• Client-focused and responsive.
  

Qualifications & Experience:

• Education:

  Bachelors Degree or equivalent.