Recruitment Team Lead - Global Shared Services UPL GBSL

5.0 - 10.0 years

10 - 15 Lacs

Pune

Work from Office

Position: Recruitment Team Lead HR Ops Role Overview The Recruitment Team Lead will take charge of leading and coaching a team of recruiters, while also managing end-to-end recruitment processes for specific coverage areas. The role involves being the primary point of contact for all GBS (Global Business Services) hiring managers and leadership, ensuring seamless recruitment operations, adherence to process compliance, and timely delivery of hiring needs. This position requires a strategic approach to recruitment while also being hands-on with operational responsibilities. Key Responsibilities 1. Leadership & Team Management (50%) Team Leadership : Lead, coach, and mentor a team of recruiters, ensuring alignment with organizational goals. Drive and monitor recruiting KPIs and performance metrics for the team. Process Optimization : Identify and implement process improvements to enhance recruitment and onboarding efficiency. Ensure compliance with established processes, including the use of ATS systems like SuccessFactors. Stakeholder Management : Proactively manage relationships with internal and external stakeholders to deliver recruitment value to GBS. Address escalations, service issues, and hiring risks, while providing root cause analysis and solutions. Documentation and Process Ownership : Serve as a custodian of recruitment and pre-onboarding processes, maintaining all SOPs in collaboration with the COE (Centre of Excellence). Ensure knowledge transfer and process sign-offs with HR Operations Lead and COE. 2. Full-Cycle Recruitment (50%) Recruitment Ownership : Drive and manage all recruitment and onboarding processes for designated areas. Source, screen, and interview candidates, sharing qualified profiles with hiring managers. Requisition Management : Actively manage job requisitions and candidate pipelines in SuccessFactors or similar ATS systems in real time. Stakeholder Communication : Maintain proactive communication with candidates, hiring managers, and external partners throughout the recruitment lifecycle. Compliance & Process Adherence : Ensure compliance with talent acquisition policies, SLAs, and ethical hiring standards. Oversee candidate documentation processes, including background verification of selected candidates. Knowledge Sharing & Improvements : Contribute to process improvements and knowledge-sharing initiatives within the Talent Acquisition community. Required Experience Minimum Experience : At least 8 years of recruitment experience within Shared Services or GBS environments. Proven experience managing a team of recruiters. Preferred Experience : Ramp-up hiring experience for MNCs or GBS/Shared Services setups. Hands-on experience with ATS systems such as SuccessFactors (preferred) or WorkDay . Strong background in using SAP and advanced Excel for recruitment operations. Educational Qualifications Preferably an MBA in Human Resources or a related field. Core Competencies Language Proficiency : Fluent in English (both written and verbal). Technical Skills : Experience working on ATS platforms like SuccessFactors or WorkDay High-Volume Recruitment Expertise (Shared Services/GBS) Proficiency in SAP and advanced Excel for data management and reporting. Market Knowledge : Deep understanding of talent markets in India, with the ability to generate and analyze talent intelligence. Soft Skills : Strong leadership, stakeholder management, and communication skills. Problem-solving abilities to mitigate risks and address escalations effectively. Ideal Candidate Traits A strategic thinker with a hands-on approach to recruitment processes. Adept at managing multiple priorities and meeting tight deadlines. A collaborative leader who can build relationships and drive value across teams. Passionate about optimizing recruitment processes and delivering an exceptional candidate experience. This position is ideal for a seasoned recruitment professional who thrives in fast-paced, dynamic environments and is looking to make a significant impact in the GBS/Shared Services space.

Posted 1 month ago

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