Receptionist & Office Administration

Role & responsibilities

A. Receptionist Duties:

• Visitors Management with a positive and professional demeanor.
• Manage incoming calls, redirecting to appropriate departments and taking messages when required.
• Maintain a tidy and presentable reception area.
• Receive, sort, and distribute daily mail, couriers, and deliveries.
• Maintain visitor logs and issue visitor passes in compliance with security protocols.
• Handle general inquiries from walk-ins, vendors, or callers.
• Schedule appointments and manage meeting room bookings.
  

B. Office Administration Duties:

• Monitor and maintain inventory of office supplies, stationery, pantry items, etc.
• Ensure proper housekeeping of the office premises.
• Liaise with vendors for office maintenance, repairs, and housekeeping services.
• Support with document management, photocopying, filing, and printing as required.
• Ensure the functioning of office equipment like printers, projectors, ACs, etc., and coordinate with service providers for any issues.
• Maintain records of utility payments, AMC contracts, and administrative documentation.
• Organize internal meetings, training sessions, and office events in coordination with HR/Admin.
  

C. Travel Desk Duties:

• Coordinate domestic and international travel arrangements for employees including flight, train, cab bookings, and hotel accommodations.
• Ensure travel policies and cost-efficiency guidelines are adhered to.
• Provide travel itineraries, booking confirmations, and assistance with visa processing if required.
• Maintain a database of preferred vendors and travel agents for best rates.
• Address last-minute changes and resolve travel-related issues or emergencies.
• Maintain and reconcile travel expense reports and logs.

Preferred candidate profile

5 - 8 years of experience in a similar role in a corporate or professional environment.